At a Glance
- Tasks: Lead the online customer experience and enhance digital engagement for a major automotive retailer.
- Company: Lookers plc, a leading automotive retailer with a focus on digital transformation.
- Benefits: Competitive salary, generous leave, health support, and wellness initiatives.
- Other info: Join a dynamic team dedicated to enhancing customer experiences.
- Why this job: Drive transformation in e-commerce while enjoying a hybrid work model.
- Qualifications: Strong leadership skills and significant e-commerce experience.
The predicted salary is between 60000 - 80000 £ per year.
Lookers plc in Chelmsford is looking for a Head of Digital Experience to lead the online customer experience and enhance digital engagement. The ideal candidate will possess strong leadership skills, significant experience in e-commerce, and a customer-first mindset. This role offers the opportunity to drive transformation in a major automotive retailer, with a hybrid work model and competitive salary.
Benefits include:
- Generous leave
- Health support
- Diverse wellness initiatives
Hybrid Head of Digital Experience - Growth & CX Leader in Essex employer: Lookers plc
Lookers plc is an exceptional employer, offering a dynamic work environment in Chelmsford where innovation meets customer-centricity. With a strong focus on employee well-being, generous leave policies, and diverse wellness initiatives, we empower our team to thrive both personally and professionally. Join us to lead transformative digital experiences in the automotive retail sector while enjoying the flexibility of a hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Head of Digital Experience - Growth & CX Leader in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements in digital experience and e-commerce. This is your chance to showcase how you can drive transformation in a role like the Head of Digital Experience.
✨Tip Number 3
Prepare for interviews by researching Lookers plc and their approach to customer experience. Tailor your answers to reflect their values and demonstrate how your leadership skills can enhance their digital engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Hybrid Head of Digital Experience - Growth & CX Leader in Essex
Some tips for your application 🫡
Show Your Passion for Digital Experience:When writing your application, let your enthusiasm for enhancing online customer experiences shine through. We want to see how your passion aligns with our mission at Lookers plc!
Highlight Your Leadership Skills:Make sure to showcase your leadership experience in e-commerce. We’re looking for someone who can inspire and lead a team, so share specific examples of how you've done this in the past.
Emphasise a Customer-First Mindset:In your application, demonstrate how you prioritise customer needs in your strategies. We value a customer-first approach, so include any relevant experiences that highlight this mindset.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lookers plc
✨Know Your Digital Experience
Make sure you brush up on the latest trends in digital customer experience, especially in e-commerce. Be ready to discuss how you've successfully enhanced online engagement in your previous roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've motivated teams to achieve customer-first goals. Think about specific challenges you've faced and how you led your team through them.
✨Understand Lookers plc
Do your homework on Lookers plc and their approach to digital transformation in the automotive sector. Being able to reference their initiatives or values during the interview will show your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company. Inquire about their current digital strategies and how they measure success in customer experience—this shows you're proactive and engaged.
