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For Companies At a Glance
- Tasks: Book services, advise on warranties, and manage customer records in a busy workshop.
- Company: Leading automotive retailer in Carlisle with a focus on customer care.
- Benefits: Competitive pay and a range of benefits in a supportive environment.
- Why this job: Join a dynamic team and enhance customer service in the automotive industry.
- Qualifications: Experience in automotive aftersales and strong communication skills.
- Other info: Great opportunity for career growth in a high-volume setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Carlisle is looking for a full-time After Sales Coordinator to enhance customer service in their busy workshop environment.
Responsibilities include:
- Booking services and repairs
- Advising customers on warranty cover
- Managing customer records
Ideal candidates will have:
- Experience in automotive aftersales
- Strong communication skills
- A passion for customer service
The role offers competitive pay and a range of benefits, contributing to a supportive working environment.
Automotive Service Advisor | High-Volume Customer Care in Carlisle employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor | High-Volume Customer Care in Carlisle
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know of openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios related to customer service and automotive knowledge. This will help us feel more confident and ready to impress.
✨Tip Number 3
Show off your passion! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate our commitment to excellent service and make us memorable.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express our appreciation for the opportunity. It shows professionalism and keeps us on their radar.
We think you need these skills to ace Automotive Service Advisor | High-Volume Customer Care in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to enhance customer experiences.
Highlight Relevant Experience: Make sure to detail any experience you have in automotive aftersales. We want to know how your background aligns with the responsibilities of booking services and advising customers on warranty cover.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role in our busy workshop environment.
How to prepare for a job interview at Lookers plc
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive aftersales and common customer queries. Being able to discuss warranty cover and service options confidently will show that you’re the right fit for the role.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and concisely. Role-play with a friend or family member to simulate customer interactions, as strong communication is key in this high-volume environment.
✨Demonstrate Your Customer Service Passion
Prepare examples from your past experiences where you went above and beyond for a customer. This will highlight your dedication to customer service, which is crucial for this position.
✨Familiarise Yourself with the Company
Research the automotive retailer and understand their values and services. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in joining their team.
