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- Tasks: Lead a dynamic sales team and manage the full sales process in an exciting automotive environment.
- Company: Join one of the UK's top automotive retailers with a strong reputation.
- Benefits: Competitive salary, generous leave, health support, and exclusive discounts.
- Other info: Enjoy a supportive and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real impact in a thriving industry while developing your leadership skills.
- Qualifications: Proven sales experience in a premium automotive setting and strong team leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
Birmingham Vauxhall & Changan
Contract Type: Permanent
Salary: Up to £65k-80k OTE (£45,000-£55,000 DOE basic plus bonus)
Hours: 44 Hours – Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sun 11.00am to 3.00pm (rota basis)
A rare and exciting opportunity has become available at Birmingham Vauxhall & Changan as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you!
The successful candidate will receive an industry leading remuneration package with access to in‑house training. As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager. You will oversee the day‑to‑day running of the showroom, including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep technicians, detailers and photography team so that you can deliver marketing standards.
Responsibilities
- Managing the full sales process, from web inquiry to phone & showroom
- Managing staff performance from structured 121’s to training & development
- Implementing department targets and brand KPI's
- Responsible for buying in vehicles and up‑to‑date stock pricing
- Ensuring full FCA compliance within the Sales Department
- Managing and owning our Customer Satisfaction
You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Beyond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date.
Sales Manager New Birmingham, England, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager New Birmingham, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer service approach and think of examples from your past experience that showcase your skills in leading a team and delivering exceptional service.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Sales Manager role. Highlight your experience in managing sales processes and how you can motivate a team to achieve targets while ensuring customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Birmingham Vauxhall & Changan.
We think you need these skills to ace Sales Manager New Birmingham, England, United Kingdom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about leading a team and delivering exceptional customer service.
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing sales processes and leading teams in a premium automotive environment. We love seeing how your past achievements align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lookers plc
✨Know Your Numbers
As a Sales Manager, you'll need to be on top of your game when it comes to sales figures and KPIs. Brush up on the latest industry trends and be ready to discuss how you've met or exceeded targets in previous roles. This shows you’re not just a people person but also a numbers whiz!
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams. Think of specific examples where you motivated your team or improved performance. Highlight your coaching techniques and how you foster a culture of customer service excellence. This will demonstrate that you can lead by example.
✨Understand the Customer Journey
Familiarise yourself with the full sales process from inquiry to showroom presentation. Be ready to discuss how you ensure a seamless customer journey and how you handle any bumps along the way. This will show that you understand the importance of customer satisfaction in driving sales.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a dissatisfied customer or managing underperforming staff. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly outline how you would tackle these challenges effectively.