At a Glance
- Tasks: Process warranty claims and ensure accurate submissions for a top automotive retailer.
- Company: Join one of the UK's leading automotive retailers with a focus on people.
- Benefits: Enjoy competitive salary, generous leave, and wellness support.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and kickstart your career in the automotive industry.
- Qualifications: Organised, self-motivated, and able to build relationships with customers and colleagues.
The predicted salary is between 28000 - 28000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
We have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports. As Warranty Administrator you will report to the reputable Warranty Manager Andrew Ward who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.
Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service.
- Examine completed warranty repair orders
- Prepare claim forms and supporting material
- Ensure maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
- Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Audi Centre Dublin, manufacturer, and customer
- Input the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
- Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
The ideal candidate will be highly organised and have the ability to build and develop relationships with customers, colleagues and manufacturers. You’ll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it, are set out in our privacy notice. We also include information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Warranty administrator New Ayr, Scotland, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Located in Ayr, our Warranty Administrator role provides a supportive work culture with opportunities for professional development under the guidance of experienced management, ensuring you can thrive in the dynamic automotive industry while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty administrator New Ayr, Scotland, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute as a Warranty Administrator.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your skills align with the role of Warranty Administrator and be ready to share examples that highlight your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Ayr Audi.
We think you need these skills to ace Warranty administrator New Ayr, Scotland, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Warranty Administrator role. Highlight relevant experience and skills that match the job description, like your ability to process warranty claims accurately and efficiently.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Your Organisational Skills:As a Warranty Administrator, being organised is key. In your application, give examples of how you've successfully managed tasks or projects in the past, especially under pressure.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Before the interview, make sure you understand the warranty process and the specific responsibilities of a Warranty Administrator. Familiarise yourself with common warranty claims and the standards expected by manufacturers. This will show your potential employer that you're serious about the role.
✨Showcase Your Organisational Skills
As a Warranty Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you keep accurate records and ensure timely submissions, as this will resonate well with the interviewers.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Be friendly yet professional, and demonstrate your ability to develop relationships with colleagues and customers. This is crucial in a role that involves liaising with various stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career development. This not only shows your interest in the position but also helps you gauge if the company aligns with your career goals and values.
