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- Tasks: Join our team as a Parts Advisor and support our busy parts department.
- Company: Top automotive retailer in the UK with a focus on people and culture.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and gym memberships.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Experience in a similar role and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position: Ayr Audi
Contract Type: Full Time, Permanent
Salary: £28,500 dependent on brand experience, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)
Role Overview
We are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity to join our friendly and professional team and be integral to the smooth running of our parts department. You will build relationships and manage our customers’ expectations.
Responsibilities
- Assist the Parts Manager with daily duties
- Complete vehicle health checks for workshop
- Ensure all items are correctly located and maintain stock control
- Receive orders and ensure returns are up to date
- Answer calls from customers
- Provide excellent customer care
Qualifications
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as independently.
Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
Equal Opportunity Statement
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
We will conduct relevant employment checks prior to you commencing employment with us. These will include verifying recent employment, address, credit history, and a standard criminal record check. For roles that require a driving licence, a licence check will also be carried out. All offers of employment are made subject to a 6‑month probation period commencing from your start date.
Parts Advisor Ayr, Scotland, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Ayr, Scotland, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes our team special and how you can contribute to our success as a Parts Advisor.
✨Tip Number 3
Practice your communication skills! As a Parts Advisor, you'll need to interact with customers and team members daily. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our fantastic team.
We think you need these skills to ace Parts Advisor Ayr, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through! We want to see that you're excited about the role of Parts Advisor and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your previous roles in similar positions and any specific skills that match what we’re looking for, like communication and stock control.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the job. Share specific examples of how you've excelled in past roles and how you can bring that expertise to our parts department.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and systems. Familiarise yourself with the specific brands the company represents, as well as any common issues or queries customers might have. This will show that you're not just interested in the role but also passionate about the industry.
✨Show Off Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with both customers and team members. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to get comfortable with handling inquiries and providing excellent customer care.
✨Demonstrate Team Spirit
This role requires you to work well within a team. Be prepared to discuss examples from your previous experience where you collaborated successfully with others. Highlight how you can contribute to a positive team environment and support your colleagues in achieving shared goals.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if the company is the right fit for you.