Automotive Telesales Advisor β€” Parts & Customer Success

Automotive Telesales Advisor β€” Parts & Customer Success

Full-Time 29257 - 30000 € / year (est.) No home office possible
Lookers plc

At a Glance

  • Tasks: Provide top-notch customer service and manage parts orders in the automotive sector.
  • Company: Join Lookers plc, a leading name in the automotive industry.
  • Benefits: Competitive salary, extensive training, and a supportive team environment.
  • Why this job: Build relationships with customers and make a real impact in their automotive experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 29257 - 30000 € per year.

Lookers plc is seeking a Telesales Advisor for Parts Plus in Tees Valley. In this full-time role, you will provide excellent customer service, handle parts orders, and build relationships with customers in the automotive sector.

Responsibilities include identifying parts for vehicles and ensuring customer satisfaction.

The position offers a competitive salary of Β£29,257 – Β£30,000 depending on experience, along with extensive training and a supportive team environment.

Automotive Telesales Advisor β€” Parts & Customer Success employer: Lookers plc

Lookers plc is an excellent employer, offering a dynamic work culture where teamwork and customer satisfaction are at the forefront. With competitive salaries and extensive training opportunities, employees in Tees Valley can thrive in their roles while building meaningful relationships within the automotive sector. The supportive environment fosters personal and professional growth, making it a rewarding place to develop your career.

Lookers plc

Contact Detail:

Lookers plc Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Automotive Telesales Advisor β€” Parts & Customer Success

✨Tip Number 1

Get to know the company! Research Lookers plc and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.

✨Tip Number 2

Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Automotive Telesales Advisor role. Highlight your customer service skills and any experience with parts orders.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Automotive Telesales Advisor β€” Parts & Customer Success

Customer Service
Parts Identification
Relationship Building
Order Handling
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights relevant experience in customer service and telesales. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive sector and how you can contribute to our team at Lookers plc. Keep it friendly and professional.

Showcase Your Communication Skills:As a Telesales Advisor, communication is key. In your application, demonstrate your ability to connect with customers and handle inquiries effectively. We love seeing examples of how you've done this in the past!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Lookers plc

✨Know Your Automotive Parts

Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show that you're not just interested in the role, but that you understand the industry.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your commitment to customer satisfaction.

✨Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value the interviewer's input. It’s all about building that rapport right from the start!

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company culture, team dynamics, or training opportunities. This not only shows your interest in the role but also helps you gauge if Lookers plc is the right fit for you.