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For Companies At a Glance
- Tasks: Engage with customers, promote service plans, and ensure top-notch experiences.
- Company: Join Lookers plc, a leading automotive service provider in Newcastle.
- Benefits: Starting salary of £22,000, OTE of £30,000, plus generous leave and health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 22000 - 30000 £ per year.
Lookers plc in Newcastle upon Tyne is seeking a dedicated Customer Advisor to join their Customer Contact Centre. The role involves handling customer interactions across various channels, promoting service plans, and ensuring outstanding customer experience.
Ideal candidates will have:
- A customer service background
- Strong communication skills
- A target-driven mindset
Competitive salary starting at £22,000, with OTE of £30,000 and comprehensive benefits, including generous annual leave and health support.
Automotive Service Booking Agent employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Booking Agent
✨Tip Number 1
Make sure to research Lookers plc and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interactions, try role-playing with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Be ready to showcase your target-driven mindset. Think of examples from your past experiences where you met or exceeded targets, and be prepared to discuss them during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Automotive Service Booking Agent
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled customer interactions and resolved issues, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Automotive Service Booking Agent role. Mention how your skills align with the job description and what makes you a great fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know the Company Inside Out
Before your interview, do some homework on Lookers plc. Understand their values, services, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about customer interactions, prepare examples from your past experiences where you excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your capability to provide an outstanding customer experience.
✨Practice Your Communication Skills
Strong communication is key for this position. Try conducting mock interviews with friends or family, focusing on clear and concise responses. Pay attention to your tone and body language, as these can significantly impact how your message is received.
✨Prepare for Target-Driven Questions
As the job requires a target-driven mindset, be ready to discuss how you've met or exceeded targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your achievements.