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- Tasks: Book services, advise customers, and manage appointments in a fast-paced automotive environment.
- Company: Leading automotive retailer with a focus on customer excellence.
- Benefits: Competitive salary with OTE up to £35,000 and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Exceptional communication skills and a passion for customer service.
The predicted salary is between 24000 - 42000 £ per year.
A leading automotive retailer is seeking an experienced Service Advisor to join their Aftersales Team in Stockton-on-Tees.
Responsibilities include:
- Booking services
- Advising customers
- Managing appointments in a fast-paced environment
The ideal candidate will possess exceptional communication skills and a passion for delivering top-tier customer service.
Competitive salary includes OTE up to £35,000, alongside various benefits aimed at promoting career development and well-being.
Automotive Service Advisor – MOTs, Repairs & Customer Excellence employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – MOTs, Repairs & Customer Excellence
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing MOTs and repairs in a way that resonates with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor – MOTs, Repairs & Customer Excellence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive service and customer excellence. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around MOTs and common repairs. Being able to discuss specific services and how they benefit customers will show that you're not just a people person, but also someone who understands the technical side of things.
✨Showcase Your Communication Skills
Since this role is all about advising customers, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've handled difficult customer situations in the past, demonstrating your ability to maintain composure and provide excellent service.
✨Demonstrate Your Passion for Customer Service
Think of instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to delivering top-tier service. Employers love candidates who genuinely care about their customers' experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career development. This shows that you're not only interested in the role but also in how you can grow within the company.
