Automotive Service Advisor – Drive Customer Experience
Automotive Service Advisor – Drive Customer Experience

Automotive Service Advisor – Drive Customer Experience

Full-Time 30000 - 35000 £ / year (est.) No home office possible
Lookers plc

At a Glance

  • Tasks: Manage customer bookings and deliver top-notch service in a dynamic automotive environment.
  • Company: Leading automotive retailer with a vibrant team culture.
  • Benefits: Competitive salary up to £35,000, training opportunities, and career progression.
  • Other info: Exciting opportunities for growth and development within a supportive team.
  • Why this job: Join a thriving workplace and enhance customer experiences in the automotive industry.
  • Qualifications: Strong communication skills and experience in the automotive sector.

The predicted salary is between 30000 - 35000 £ per year.

A leading automotive retailer is seeking a Service Advisor to join the team in Shrewsbury. The successful candidate will manage customer bookings, provide excellent service, and work closely with the Aftersales department.

This role offers a competitive salary of OTE up to £35,000, with plentiful opportunities for training and career progression.

Candidates should have strong communication skills and experience in the automotive industry. Join a vibrant team and contribute to a thriving workplace!

Automotive Service Advisor – Drive Customer Experience employer: Lookers plc

As a leading automotive retailer in Shrewsbury, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. With competitive salaries and extensive training opportunities, our team members are empowered to excel in their roles while contributing to an exceptional customer experience. Join us to be part of a dynamic environment where your contributions are valued and rewarded.
Lookers plc

Contact Detail:

Lookers plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automotive Service Advisor – Drive Customer Experience

Tip Number 1

Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re ready to drive customer experience right from the start!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at leading automotive retailers, and tailor your approach to each one to stand out from the crowd.

Tip Number 4

Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Automotive Service Advisor – Drive Customer Experience

Customer Service Skills
Communication Skills
Booking Management
Experience in the Automotive Industry
Collaboration with Aftersales Department
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills: Since strong communication is key for the Service Advisor role, make sure to highlight your ability to connect with customers. Use clear and engaging language in your application to demonstrate how you can enhance the customer experience.

Tailor Your Experience: We want to see how your background fits the automotive industry. Be specific about your previous roles and responsibilities that relate to managing bookings and providing excellent service. This will help us see why you're a great fit for our team!

Be Enthusiastic About Training: Let us know how eager you are to learn and grow! Mention any relevant training or certifications you've completed, and express your excitement about the opportunities for career progression we offer.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our vibrant team!

How to prepare for a job interview at Lookers plc

Know Your Automotive Stuff

Brush up on your knowledge of the automotive industry, especially the latest trends and technologies. Being able to discuss these topics confidently will show that you're passionate about the field and ready to engage with customers effectively.

Practice Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend or family member to enhance your ability to handle inquiries and complaints smoothly.

Showcase Your Customer Service Experience

Prepare examples from your past roles where you provided exceptional customer service. Highlight how you resolved issues and ensured customer satisfaction, as this will demonstrate your capability to manage bookings and enhance the customer experience.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the Aftersales department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Automotive Service Advisor – Drive Customer Experience
Lookers plc

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>