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- Tasks: Lead a dynamic team to deliver top-notch aftersales service and drive growth.
- Company: A leading automotive retailer in Greater London with a focus on excellence.
- Benefits: Competitive salary, extensive benefits, and opportunities for career advancement.
- Why this job: Join a thriving team and make a real impact in the automotive industry.
- Qualifications: Proven experience in automotive aftersales and strong leadership skills.
- Other info: Fast-paced environment with great potential for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive retailer in Greater London is seeking an experienced Aftersales Manager to lead their aftersales department. This role involves managing a busy team, ensuring high performance standards, and delivering exceptional customer service. The ideal candidate has a strong background in automotive aftersales and demonstrated success in team leadership. With competitive salaries and extensive benefits, this position offers a significant opportunity for career advancement.
Aftersales Manager — Lead Service Excellence & Growth employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager — Lead Service Excellence & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its aftersales department. Understand their values and what makes them stand out in the market. This will help us tailor our responses and show that we're genuinely interested in leading their team.
✨Tip Number 3
Practice common interview questions related to team leadership and customer service excellence. We can even role-play with a friend to boost our confidence and refine our answers, making sure we highlight our past successes in aftersales management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Aftersales Manager — Lead Service Excellence & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive aftersales and team leadership. We want to see how you've driven service excellence in your previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Aftersales Manager role. Share specific examples of how you've led teams and improved customer service in the past.
Showcase Your Leadership Skills: In your application, emphasise your ability to manage a busy team and maintain high performance standards. We’re looking for someone who can inspire and motivate others, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your automotive aftersales knowledge. Understand the latest trends and challenges in the industry, as well as the specific services offered by the company. This will show that you're not just interested in the role, but that you’re genuinely passionate about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved performance or customer satisfaction. Be ready to discuss your leadership style and how you motivate your team to achieve excellence.
✨Customer Service is Key
Since this role focuses on delivering exceptional customer service, be prepared to talk about your approach to customer relations. Share stories that highlight your ability to resolve issues and enhance the customer experience, demonstrating that you understand the importance of service excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's goals for the aftersales department and how they measure success. This shows that you’re thinking ahead and are genuinely interested in contributing to their growth.
