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- Tasks: Process warranty claims and monitor reports to ensure accuracy and efficiency.
- Company: Join Lookers Motor Group, a leading name in the automotive industry.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for career growth.
- Why this job: Gain valuable experience in a reputable company while developing your skills in a dynamic environment.
- Qualifications: Ideal candidates are organised, self-motivated, and have some experience in warranty administration.
- Other info: Work Monday to Friday, 08:30-17:00, in a friendly and professional atmosphere.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Monday to Friday 08:30-17:00
At Lookers Mercedes-Benz of Worcester, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.
Mercedes-Benz of Worcester
Monday to Friday 08:30-17:00
At Lookers Mercedes-Benz of Worcester, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.
As Warranty Administrator you will report to the reputable Aftersales Manager , who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.
Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service.
Responsibilities
- Examine completed warranty repair orders
- Prepare claim forms and supporting material
- Ensure maximum return from the manufacturer – for all warranty work including the issue of credit notes and associated paperwork
- Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Mercedes-Benz of Stourbridge, manufacturer, and customer
- Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
- Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
Qualifications
The ideal candidate will be highly organised and has the ability to build and develop relationships with customers , colleagues and manufacturers . You’ll be self-motivated with a friendly yet professional manner , ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Having previous experience as a Wa rranty Administrator and experience on SYSTEMS is essential/desirable.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Motor Vehicle Manufacturing
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Warranty Administrator employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the warranty processes specific to the automotive industry. Understanding how warranty claims are processed and what manufacturers expect can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience as Warranty Administrators. They can provide valuable insights and may even refer you to opportunities within their companies.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will show potential employers that you can handle the demands of the role effectively.
✨Tip Number 4
Research Lookers Motor Group Limited and their values. Tailoring your conversation during interviews to align with their company culture can help you stand out as a candidate who is genuinely interested in being part of their team.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Warranty Administrator position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: If you have previous experience as a Warranty Administrator or in a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to process warranty claims accurately.
Showcase Your Skills: Mention key skills that are essential for the role, such as organisation, attention to detail, and the ability to work under pressure. Provide examples of how you've successfully used these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Warranty Administrator role. Make sure to express your enthusiasm for working with Lookers Motor Group Limited and the automotive industry.
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Warranty Processes
Familiarise yourself with the warranty claims process, especially how it works in the automotive industry. Be prepared to discuss your understanding of warranty submissions and any relevant experience you have in this area.
✨Showcase Your Organisational Skills
As a Warranty Administrator, being organised is key. Highlight your ability to manage multiple tasks, keep accurate records, and meet deadlines. Consider sharing examples from previous roles where you successfully handled similar responsibilities.
✨Demonstrate Relationship-Building Abilities
The role requires building relationships with customers, colleagues, and manufacturers. Be ready to discuss how you've effectively communicated and collaborated with others in past positions, showcasing your friendly yet professional manner.
✨Prepare for Technical Questions
Since experience with systems is essential, brush up on any relevant software or tools used in warranty administration. Be prepared to answer technical questions and possibly demonstrate your proficiency during the interview.