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- Tasks: Be the friendly face of our showroom, welcoming customers and providing top-notch service.
- Company: Join one of the UK's top automotive retailers with a focus on people and culture.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make a real difference in customer experiences while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Great opportunities for training and career development in a fun, inclusive team.
The predicted salary is between 25000 - 30000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Mercedes-Benz of Tonbridge is offering a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Mercedes-Benz of Tonbridge a world-class experience. Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction.
If you enjoy going above and beyond for customers, then this is the right place for you! You will take pride in maintaining high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength, and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly, with an approachable and professional manner. Having experience working in a similar role, along with strong organisation skills and an eye for detail, is also important.
Core Benefits:- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will-writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6-month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with, and how long we keep it, are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Showroom Host in Tonbridge employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in Tonbridge
✨Tip Number 1
Get to know the company! Research Mercedes-Benz of Tonbridge and understand their values and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Showroom Host, you'll be the first point of contact for customers. Role-play with friends or family to get comfortable with different scenarios and questions you might face.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview – it sets the tone for how you'll represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at Mercedes-Benz of Tonbridge.
We think you need these skills to ace Showroom Host in Tonbridge
Some tips for your application 🫡
Show Your Personality: As a Showroom Host, your warm and friendly personality is key! Make sure to let that shine through in your application. Use a conversational tone and share a bit about yourself to connect with us.
Highlight Relevant Experience: If you've worked in a similar role before, don’t hold back! Share specific examples of how you’ve provided excellent customer service or managed responsibilities. We love hearing about your past successes!
Be Detail-Oriented: Attention to detail is crucial for keeping our showroom welcoming. In your application, mention any experiences where your organisational skills made a difference. It shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Mercedes-Benz of Tonbridge!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know the Company
Before your interview, take some time to research Mercedes-Benz of Tonbridge. Understand their values, the brands they represent, and what makes them stand out in the automotive retail industry. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Showroom Host, your warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you have the right attitude and approach to create a world-class experience for customers.
✨Highlight Communication Skills
Excellent communication is crucial for this role. Be prepared to discuss situations where you've effectively communicated with customers or colleagues. Use specific examples to illustrate your ability to be both confident and empathetic, as these traits are essential for making a great first impression.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or what success looks like in the Showroom Host role. This shows your interest and helps you determine if it's the right fit for you.