At a Glance
- Tasks: Book services, advise customers, and manage appointments in a fast-paced environment.
- Company: Leading automotive retailer in Sunderland with a focus on customer satisfaction.
- Benefits: Part-time hours, continuous training, and a supportive workplace culture.
- Why this job: Join a passionate team and grow your career in the automotive industry.
- Qualifications: Strong communication skills and experience in automotive customer service.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 13000 - 16000 £ per year.
A leading automotive retailer in Sunderland is seeking an experienced Service Advisor to join their Aftersales Team. This role involves booking services and repair work, advising customers, and managing appointments, all while ensuring excellent communications and customer satisfaction.
The ideal candidate will have strong communication skills, a passion for cars, and experience in automotive customer service. Continuous training and a supportive workplace culture are emphasized, offering a great environment for career growth.
Aftersales Service Advisor - Part Time in Sunderland employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Service Advisor - Part Time in Sunderland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on that perfect Aftersales Service Advisor role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and automotive knowledge. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Show your passion for cars during your conversations. Share your experiences and knowledge about vehicles; it’ll make you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Aftersales Service Advisor - Part Time in Sunderland
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Share any relevant experiences or stories that highlight your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about the field.
Highlight Your Communication Skills: Since this role is all about advising customers and managing appointments, make sure to emphasise your strong communication skills in your application. Use examples from your past experiences where you’ve successfully interacted with customers or resolved issues. We value clear and effective communication!
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in an Aftersales Service Advisor. It shows us you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff About Cars
Brush up on your automotive knowledge before the interview. Be ready to discuss common car issues, service processes, and the latest trends in the industry. This will show your passion for cars and help you connect with the interviewer.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex car issues in simple terms. Role-play with a friend or family member to get comfortable discussing services and repairs clearly and confidently.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you’ve excelled in customer service. Highlight situations where you resolved issues or went above and beyond to ensure customer satisfaction, as this will resonate well with the hiring team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, and how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.