Lookers Stoke BMW is recruiting a Senior Service Advisor to join the Aftersales Team. You will book MOTs and services, advise on warranty cover, upsell parts, and coordinate with the Aftersales department to schedule work based on workload and call volumes.
You will manage a high volume of customer inquiries daily, communicate turnaround times clearly, and keep customer records up to date while maintaining excellent service standards. Experience with Kerridge/ADP is a plus.
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Senior Service Advisor | Customer Experience Lead in Stoke-on-Trent employer: Lookers Motor Group Limited
Lookers Motor Group Limited is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation within the automotive sector. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in vibrant locations like Glasgow and Stockport. With a focus on commercial success and strategic decision-making, this role provides a meaningful chance to make a significant impact in the finance landscape of the automotive industry.
Contact Details:
Lookers Motor Group Limited Recruitment Team
