Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer satisfaction in our Car HUB.
- Company: Join one of the UK's top automotive retailers with a strong focus on people.
- Benefits: Enjoy competitive pay, generous leave, health perks, and career development opportunities.
- Why this job: Make a real impact by leading a successful business and delivering world-class service.
- Qualifications: Experience in automotive management and a passion for customer service are essential.
- Other info: Be part of an inclusive culture that values your contributions and supports your growth.
The predicted salary is between 36000 - 60000 £ per year.
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager for our Car HUB in South Shields. Your role as GM will be to effectively manage the resources within our Dealerships to achieve business objectives including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels. This is a fantastic role for the right person to put their talents to the test by enhancing this already successful business. You will lead a highly motivated team in delivering world-class customer service experiences through efficient communication, team building, and coaching your managers and colleagues.
Key Responsibilities
- Develop a customer service driven environment and culture through regular communication, team building, and coaching with your teams.
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated.
- Train and develop department managers in line with organisational requirements.
- Agree objectives & work standards with department managers, reviewing their performance regularly.
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins, and market penetration.
Experience / Skills Required
We are looking for someone who is already operating at General Manager / Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It is essential that you have experience of working with premium brands and have a solid understanding of a Used Car department. You’ll be someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team as well as communicating effectively to build relationships with employees and customers. Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business.
As representatives of a world-renowned Brand, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honours the Brand values and supports their Brand strategy. We’re anticipating a high volume of applications for this role so if this sounds like your ideal position apply today!
About us
We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs.
- Smart Health 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Critical illness cover for peace of mind during life’s most challenging moments.
Financial Wellbeing
- MyView PayNow access a portion of your pay as you earn with features to stream, save, and track your money through a user-friendly app.
- Will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers, bYond card, and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment which include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Note all offers of employment are made subject to a 6 month probation period commencing from your start date.
General Manager in South Shields employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in South Shields
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their goals. Be ready to showcase your leadership skills and how you can drive customer satisfaction and team performance.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with you. Use our website to find roles that match your skills and aspirations. Tailor your approach to each application, showing why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’d be a great addition to their team.
We think you need these skills to ace General Manager in South Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience with premium brands and any leadership roles you've held. We want to see how your skills align with our business objectives!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can enhance our already successful business. Let us know why you're the perfect fit for our team.
Showcase Your Leadership Skills: In your application, emphasise your people management skills and any experience in coaching or developing teams. We’re looking for someone who can lead and inspire, so make sure we see that in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of profit margins and sales volumes. Brush up on the key metrics relevant to the automotive industry and be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your approach to team building and coaching. Think of specific examples where you've led a team to success, improved employee satisfaction, or enhanced customer service standards. This will show that you can effectively communicate and inspire your team.
✨Understand the Brand Values
Familiarise yourself with the brand's values and how they align with your own management style. Be prepared to discuss how you would uphold these values in your role as GM, ensuring that your team embodies them in their daily interactions with customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's culture, expectations for the GM role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
