At a Glance
- Tasks: Be the friendly face that welcomes customers and ensures a top-notch experience.
- Company: Join Lookers, a leading UK motor vehicle retailer with over 150 dealerships.
- Benefits: Enjoy competitive pay, enhanced holidays, and access to health support 24/7.
- Why this job: Perfect for those who love customer interaction and want to grow in a supportive environment.
- Qualifications: Strong communication skills and a warm personality are essential; previous experience is a plus.
- Other info: This is an entry-level, full-time role with opportunities for career development.
At Lookers Hamilton Audi, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Lookers a world-class experience.
Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!
Responsibilities- Being the first point of contact for our customers.
- Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
- Contributing to a happy, positive working and team environment.
- Assisting with general administrative duties in the dealership with accuracy and attention to detail.
- Customer facing role with requirements to work over the phone and via email too.
- Always maintain highest levels of professionalism.
- You will be someone who has pride in high standards to keep our showroom tidy and always welcoming.
- Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people.
- You will be warm, empathetic, and friendly and have an approachable and professional manner.
- Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus:
- Enhanced holidays that increase with service.
- Eligibility to join one of our car schemes.
- Critical illness cover after 2 years and Life Assurance.
- Smart Health - free access to support 24 hours a day, 365 days a year.
- Enhanced paid maternity, paternity and adoption leave.
- For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.
Showroom Host employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Make sure to showcase your warm and friendly personality during any interactions you have with the team or during the interview process. This role is all about first impressions, so let your enthusiasm shine through!
✨Tip Number 2
Familiarise yourself with Lookers Hamilton Audi and their customer service ethos. Understanding their commitment to providing a world-class experience will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will highlight your suitability for the Showroom Host position.
✨Tip Number 4
Show your organisational skills by being punctual and well-prepared for your interview. Arriving on time and having a clear understanding of the role will demonstrate your professionalism and attention to detail, which are key qualities for this job.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lookers is looking for in a Showroom Host. Highlight the key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects your experience in customer service and any relevant roles. Use specific examples that demonstrate your warm, empathetic nature and strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention how your personality aligns with Lookers' values and your commitment to providing a world-class customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the Showroom Host position.
How to prepare for a job interview at Lookers Motor Group Limited
✨Show Your Warmth
As a Showroom Host, your personality is key. Make sure to convey warmth and friendliness during the interview. Practice a few welcoming phrases that you can use to greet customers, as this will demonstrate your suitability for the role.
✨Highlight Your Communication Skills
Excellent communication is crucial in this role. Be prepared to discuss examples of how you've effectively communicated with customers in the past. This could include handling inquiries over the phone or via email, so think of specific instances where you excelled.
✨Demonstrate Attention to Detail
The job requires keeping the showroom tidy and well-presented. During the interview, mention any experiences where your attention to detail made a difference. This could be in previous jobs or even in personal projects where organisation was key.
✨Prepare for Teamwork Questions
Since contributing to a positive team environment is important, be ready to answer questions about teamwork. Think of times when you collaborated successfully with others, and how you helped create a happy workplace atmosphere.