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For Companies At a Glance
- Tasks: Manage bookings and provide expert advice on services and warranties.
- Company: Leading automotive retailer in Tees Valley with a focus on customer experience.
- Benefits: Basic salary of £29,000 plus OTE up to £35,000, with training and progression.
- Why this job: Join a passionate team and enhance customer experiences in the automotive industry.
- Qualifications: Experience in customer service and a passion for cars.
- Other info: Great opportunities for continuous training and career growth.
The predicted salary is between 29000 - 35000 £ per year.
A leading automotive retailer in Tees Valley is seeking an experienced Service Advisor to join the Aftersales Team. In this customer-focused role, you will manage bookings, advise on services and warranty covers, and ensure a first-class customer experience.
The position offers a basic salary of £29,000 with an OTE of up to £35,000, as well as continuous training and progression opportunities. Ideal for those passionate about cars and customer service.
Service Advisor - Automotive Customer Experience & Growth employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Automotive Customer Experience & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your customer service skills and any experience you have with managing bookings or advising on services – it’s all about showing you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your passion for cars and customer service. Check out our website for openings at leading automotive retailers and tailor your approach to each one. We want to help you find the right match!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Service Advisor - Automotive Customer Experience & Growth
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars shine through! Share any relevant experiences or hobbies that showcase your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about the products and services we offer.
Highlight Customer Service Skills: This role is all about providing a top-notch customer experience, so make sure to emphasise your customer service skills in your application. Use specific examples of how you've gone above and beyond for customers in the past. We’re looking for someone who can create lasting relationships with our clients!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and overly complex language; instead, use straightforward terms that reflect your understanding of the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team. We can’t wait to hear from you!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff About Cars
Brush up on your automotive knowledge before the interview. Be ready to discuss different services, warranty covers, and common customer queries. This will show your passion for cars and help you connect with the interviewer.
✨Customer Service Scenarios
Prepare for questions about handling difficult customers or resolving service issues. Think of specific examples from your past experience where you provided excellent customer service. This will demonstrate your ability to ensure a first-class customer experience.
✨Show Enthusiasm for the Role
Express your excitement about the position and the company. Research the retailer and mention what you admire about their approach to customer service and growth in the automotive sector. A genuine interest can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in contributing to the company's growth.
