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- Tasks: Engage with customers, suggest vehicles, and close sales while providing top-notch service.
- Company: Lookers Motor Group is a leading UK automotive retailer with 150+ dealerships.
- Benefits: Enjoy competitive pay, generous leave, tech perks, and 24/7 health support.
- Why this job: Accelerate your sales career in a dynamic environment with full training and support.
- Qualifications: No prior experience needed; just a passion for learning and a full UK driving licence.
- Other info: Work a 5-day week with no Sundays and a midweek day off.
The predicted salary is between 35000 - 70000 £ per year.
Brighton MG
Contract Type: Permanent, full-time
Salary: up to £50,000 OTE including £25,000 basic plus uncapped commission
Working hours: (44 hours) rota basis between Monday to Friday 08:00 to 18:00 and Saturdays 08:00 to 17:00 5 Day Working Week - with NO SUNDAYS and a day off midweek
Do you have a desire to provide the best Customer experience possible? Are you ready to challenge yourself in an ever-evolving industry and accelerate your Sales career? If so, we have the perfect opportunity for you. An opportunity that will allow you to utilise your fine-tuned Customer Service skills and provide an exceptional experience to all our customers. Previous automotive experience is desirable, but not essential for this role, as all we ask is that you’re willing to get stuck in and learn the products inside and out. Full support and training will be provided, with access to Lookers sales process training from Day 1 of your journey with us.
At Brighton MG, we have Sales Advisors specialising in New or Used car sales, ensuring that they comply with our FCA regulated sales process. You will be the key point of contact for our customers, communicating via email, phone and in person. Attention to detail and flawless administration skills will help you succeed in closing the deal. You may be expected to drive some of the most prestigious vehicles on the market, therefore a full UK driving licence is a must.
Responsibilities / Key Skills
- Communicating effectively through all channels with all customers to ensure our high customer service levels are maintained
- Listening to our customers wants and needs in their vehicle, and suggesting suitable vehicles
- Arranging and accompanying customers on test drives
- Negotiating the final price for the sale
- Completing the relevant paperwork for each sale
- Follow up with customers after each sale to ensure satisfaction with the process
- Maintaining all of our minimum standards to ensure you consistently hit your KPIs
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Motor Vehicle Manufacturing
Sales Executive employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry and current market trends. This knowledge will not only help you understand customer needs better but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing scenarios with friends or family can help you become more comfortable with negotiating and closing deals, which are crucial for a Sales Executive.
✨Tip Number 3
Network with current employees or professionals in the automotive sales field. They can provide valuable insights about the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the company and the role. Inquiring about training opportunities or the sales process can highlight your eagerness to learn and grow within the company.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'customer experience', 'negotiating', and 'attention to detail' to catch the employer's eye.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you want to work for Lookers Motor Group Limited specifically and how your skills align with their values and goals.
Showcase Your Communication Skills: Since effective communication is key in this role, consider including examples of how you've successfully communicated with customers in previous positions. This could be through emails, phone calls, or face-to-face interactions.
Highlight Your Willingness to Learn: Emphasise your eagerness to learn about the automotive industry and the products you'll be selling. Mention any relevant training or courses you've completed, or express your enthusiasm for the training provided by Lookers.
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Product
Familiarise yourself with the vehicles Lookers Motor Group offers. Understand the features, benefits, and unique selling points of both new and used cars. This knowledge will help you answer questions confidently and demonstrate your commitment to providing excellent customer service.
✨Practice Active Listening
During the interview, show that you can listen effectively. This role requires understanding customer needs, so practice summarising what the interviewer says and responding thoughtfully. It will showcase your communication skills and ability to connect with customers.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to negotiate a sale or handle a customer complaint. Practising these situations beforehand can help you feel more comfortable and demonstrate your sales skills during the interview.
✨Highlight Your Customer Service Experience
Even if you don't have automotive experience, emphasise any previous roles where you provided exceptional customer service. Share specific examples of how you went above and beyond to meet customer needs, as this aligns perfectly with the expectations for the Sales Executive role.
