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For Companies At a Glance
- Tasks: Deliver top-notch customer service and drive sales for the Polestar brand.
- Company: Join Lookers Motor Group, a leading automotive retailer in the UK.
- Benefits: Earn £27,000 plus bonuses, with great perks like annual leave and health cover.
- Why this job: Be a brand ambassador and create thrilling experiences for customers.
- Qualifications: Strong communication skills and a passion for cars are essential.
- Other info: Enjoy career growth in an inclusive and supportive environment.
The predicted salary is between 27000 - 37800 £ per year.
Overview
Product and Sales Specialist – Glasgow Silverburn
Permanent full time
Hours: Monday to Friday 8:30 – 17:30 9:30 – 18:30 or 12:00 – 21:00 Saturday 8:30 – 17:30 9:30 – 19:00 Sunday 9:30 – 19:00
Salary: 27000 per annum bonus and excellent benefits!
We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Glasgow Silverburn you will work alongside our passionate team to provide Lookers customers a first class customer service experience.
We are Polestar. We are detail obsessed performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre!
The training is so well thought out with our personal training platforms interactive webinars and our buddy system that a person with absolutely no car knowledge can transition easily into the role.
In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events our Business Development team or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas we are looking to speak to people with a background in Sales and Customer Service for this role. Drivers licence is a must for this role.
Responsibilities:
- Communicating with customers in a friendly and polite manner via email telephone and in person
- Working with your team to ensure all sales targets and KPIs are met
- As a Polestar Sales Specialist you will act as a brand ambassador providing a truly immersive educational and thrilling experience to our customers.
- It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
- Arranging and accompanying customers on test drives
- Completing mandatory paperwork and processes as required
- Become a true ambassador of the sales process driving forwards all enquiry leads whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
Qualifications :
The ideal candidate will have strong communication skills a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm drive and motivation is key to consistently achieve fantastic results.
You will dazzle our customers with your passion for the brand and in-depth knowledge of our range of vehicles guiding them through the specifications.
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!
About us: We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during lifes most challenging moments
Financial Wellbeing:
- MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.
If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adriving licence checkwill also be carried note all offers of employment are made subject to a 6 month probation period commencing from your start date.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
Employment Type : Full-Time
Department / Functional Area: Sales
Experience: years
Vacancy: 1
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Sales and Product Specialist employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Product Specialist
✨Tip Number 1
Get to know the Polestar brand inside out! Research their latest models, features, and what makes them stand out in the automotive market. This knowledge will help you impress during interviews and show your passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers regularly, role-play different scenarios with friends or family. This will help you feel more confident and ready to provide that first-class customer service Lookers is after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lookers team. Good luck!
We think you need these skills to ace Sales and Product Specialist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry and the Polestar brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service and being part of our team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales or customer service, especially in the automotive sector. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Professional Yet Friendly: Remember, we’re all about first-class customer service! Use a friendly tone in your written application while maintaining professionalism. This will give us a taste of how you’ll communicate with our customers.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Product Inside Out
As a Sales and Product Specialist, it's crucial to have a deep understanding of the Polestar brand and its offerings. Research the latest models, features, and any unique selling points. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your dedication to delivering a first-class experience, which is key for this role.
✨Practice Your Communication Style
Since strong communication skills are essential, practice articulating your thoughts clearly and politely. You might want to do mock interviews with friends or family, focusing on maintaining a friendly tone while discussing your experiences and the Polestar brand.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Prepare by thinking through how you would guide a customer through a test drive or handle an enquiry. This will showcase your ability to connect with customers and drive sales effectively.
