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For Companies At a Glance
- Tasks: Deliver top-notch customer service and drive sales for the Polestar brand.
- Company: Join Lookers Motor Group, a leading automotive retailer in the UK.
- Benefits: Earn £27,000 plus bonuses, with great perks like annual leave and health cover.
- Why this job: Be a brand ambassador and create thrilling experiences for customers.
- Qualifications: Strong communication skills and a passion for cars are essential.
- Other info: Enjoy career growth in an inclusive and supportive environment.
The predicted salary is between 27000 - 37800 £ per year.
Sales and Product Specialist – Lookers Motor Group
We are recruiting an ambitious Product and Sales Specialist to join our team at Lookers Motor Group in Glasgow Silverburn. You will provide a first‑class customer service experience to Lookers customers and represent the Polestar brand.
Location & Hours
Full‑time, Permanent – Glasgow, Silverburn.
Hours: Monday to Friday 8:30 – 17:30 (variable 9:30‑18:30 or 12:00‑21:00); Saturday 8:30–17:30; Sunday 9:30–19:00.
Salary & Benefits
£27,000 per annum + bonus and excellent benefits.
Core benefits include competitive salary with progression, generous annual leave, enhanced family leave, Techscheme, eye‑care vouchers, Smart Health, dental and critical illness cover, financial wellbeing tools, leisure & lifestyle discounts, and travel insurance.
Responsibilities
- Communicate with customers via email, telephone and in person with friendly, polite approach.
- Work with the team to achieve sales targets and KPIs.
- Act as a brand ambassador, delivering immersive, educational and thrilling experiences.
- Arrange and accompany customers on test drives.
- Complete mandatory paperwork and processes.
- Drive enquiry leads through the sales process, converting appointments into sales and maximising all leads.
Qualifications
- Strong communication skills and dedication to flawless customer service.
- Passion for the automotive trade and the Polestar brand.
- Previous sales or customer service experience in automotive environment preferred.
- Full UK driving licence (required for role). Willingness to drive prestigious cars for test drives.
- Enthusiastic, driven, motivated to achieve fantastic results.
About Lookers Motor Group
Lookers Motor Group is one of the UK’s top three automotive retailers, representing 32 manufacturer brands and operating over 150 dealerships across the UK and Ireland. We invest heavily in rewarding and development programmes to support career growth.
Equality & Diversity
Lookers and Charles Hurst are equal‑opportunity employers. We foster an inclusive workplace where everyone can bring their whole self to work.
Recruitment Process
Selected candidates will undergo employment and driving licence checks. All offers are subject to a six‑month probation period.
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Sales and Product Specialist employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Product Specialist
✨Tip Number 1
Get to know the Polestar brand inside out! Research their latest models, features, and what makes them stand out in the automotive market. This knowledge will help you impress during interviews and show your passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers regularly, role-play different scenarios with friends or family. This will help you feel more confident and ready to provide that first-class customer service Lookers is after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lookers team. Good luck!
We think you need these skills to ace Sales and Product Specialist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry and the Polestar brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service and being part of our team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales or customer service, especially in the automotive sector. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Professional Yet Friendly: Remember, we’re all about first-class customer service! Use a friendly tone in your written application while maintaining professionalism. This will give us a taste of how you’ll communicate with our customers.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Product Inside Out
As a Sales and Product Specialist, it's crucial to have a deep understanding of the Polestar brand and its offerings. Research the latest models, features, and any unique selling points. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your dedication to delivering a first-class experience, which is key for this role.
✨Practice Your Communication Style
Since strong communication skills are essential, practice articulating your thoughts clearly and politely. You might want to do mock interviews with friends or family, focusing on maintaining a friendly tone while discussing your experiences and the Polestar brand.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Prepare by thinking through how you would guide a customer through a test drive or handle an enquiry. This will showcase your ability to connect with customers and drive sales effectively.
