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For Companies At a Glance
- Tasks: Be the friendly face of BMW Stoke, welcoming customers and providing top-notch service.
- Company: Join one of the UK's leading automotive retailers with a vibrant team culture.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make a real difference in customer experiences while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Great opportunities for training and career development in a fun, inclusive workplace.
BMW Stoke
Hours: Mon-Fri
£12.21 per hour
Here at BMW Stoke, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world-class experience.
Our reception team or as we sometimes like to call them, Showroom Hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you
You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.
Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
About us
: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we\’re committed to recognising the valuable contribution each person makes. That\’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months\’ full pay for maternity and adoption leave, and 2 weeks\’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Receptionist employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BMW Stoke and their values. This will help you connect with the team and show that you're genuinely interested in being part of their world-class customer experience.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your warm personality and excellent communication skills, as these are key for a Showroom Host.
✨Tip Number 3
Dress to impress! Make sure you look professional and approachable for your interview. A tidy appearance reflects the high standards expected at BMW Stoke, so put your best foot forward.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! We want to see how you connect with people, so don’t be afraid to show us your enthusiasm for providing top-notch customer experiences.
Tailor Your Application: Make sure to tailor your application to the Showroom Host role. Highlight any relevant experience and skills that match what we’re looking for, like your communication skills and attention to detail. This will help us see why you’d be a great fit!
Keep It Professional Yet Approachable: While we love a friendly tone, remember to keep it professional too. Use clear language and structure your application well, so it’s easy for us to read. A tidy application reflects the high standards we expect in our showroom!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know the Company
Before your interview, take some time to research BMW Stoke and their values. Understand what makes them a top automotive retailer in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Showroom Host, your warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what they’re looking for.
✨Demonstrate Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully handled customer interactions, showcasing your assertiveness and empathy.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A tidy appearance reflects the high standards expected in the showroom. Plus, it shows that you take the opportunity seriously and are ready to represent the brand well.