At a Glance
- Tasks: Lead a dynamic workshop team, ensuring top-notch service and customer satisfaction.
- Company: Join one of the UK's top automotive retailers with a focus on people and growth.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace with excellent training and career development opportunities.
- Why this job: Advance your career with a world-renowned brand in a supportive environment.
- Qualifications: Experience in workshop management and a passion for customer service.
The predicted salary is between 34000 - 43600 £ per year.
About the Company
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Job Details
- Location: Volkswagen Preston
- Contract type: Permanent, full‑time
- Working hours: 40 hours per week, Monday‑Friday 08:00‑18:00 with 1 hour lunch
- Salary: Up to £43,600 including OTE (basic £34,000)
An exciting opportunity has become available here in Preston Volkswagen dealership, as we’re on the lookout for an experienced Workshop Controller to join our dynamic team in our impressive facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with a world‑renowned brand.
Responsibilities
- Ensure that all working practices comply with company, DVSA, health and safety and OEM policy.
- Make sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind.
- Maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs, ensuring that high standards are achieved and maintained within the workshop and surrounding areas.
- Liaise with colleagues and other departments to ensure a top‑quality service for customers.
- Schedule work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Assist with technical challenges by going above and beyond to support the team and writing technical reports.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers.
- Beyond card and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note that all offers of employment are made subject to a 6‑month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it, are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Workshop Controller in Preston employer: Lookers Motor Group Limited
As one of the top three automotive retailers in the UK, our Preston Volkswagen dealership offers a vibrant work culture that values each employee's contributions and fosters career growth through extensive training and development opportunities. With a competitive salary package, generous benefits including enhanced family leave and health support, and a commitment to employee wellbeing, we provide an exceptional environment for Workshop Controllers to thrive and make a meaningful impact.
Contact Details:
Lookers Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Volkswagen or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think of examples from your past experiences that showcase your ability to handle challenges and maintain high standards in the workshop.
✨Tip Number 3
Show your enthusiasm for the brand! Research Volkswagen’s latest models and innovations, and be ready to discuss how you can contribute to their success. This will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Workshop Controller in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and personality!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or customer satisfaction in previous roles. We appreciate results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, the brands they represent, and their commitment to employee wellbeing. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Technical Expertise
As a Workshop Controller, you'll need to demonstrate your technical knowledge and problem-solving skills. Be prepared to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight any relevant experience with DVSA regulations and OEM policies to show you're the right fit for the job.
✨Emphasise Team Collaboration
This role requires liaising with various departments and maintaining relationships with manufacturers. Share examples of how you've successfully worked in a team environment, supported colleagues, and ensured customer satisfaction. This will illustrate your ability to contribute positively to their dynamic team.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's training programmes, career progression opportunities, or how they support employee wellbeing. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
