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- Tasks: Provide expert customer service and manage bookings for automotive services.
- Company: Leading automotive retailer with a strong focus on customer experience.
- Benefits: Competitive salary, OTE earnings, and opportunities for career development.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Full-time role with a supportive team environment.
The predicted salary is between 29000 - 35000 £ per year.
A prominent automotive retailer is seeking an experienced Service Advisor to join our Aftersales Team in Preston. You will excel in communication and customer service, managing bookings and advising clients on warranty and additional services.
This full-time role offers a competitive salary of £29,000 per year with OTE up to £35,000, providing opportunities for career development and a strong team environment.
Automotive Service Advisor — Expert Customer Experience in Preston employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Expert Customer Experience in Preston
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers effectively. Role-play with a friend or family member to get comfortable discussing warranty options and additional services.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Automotive Service Advisor — Expert Customer Experience in Preston
Some tips for your application 🫡
Show Off Your Communication Skills: As a Service Advisor, communication is key! Make sure your application highlights your ability to connect with customers and provide top-notch service. Use clear and friendly language to reflect the expert customer experience we value.
Tailor Your Experience: Don’t just send a generic CV! Tailor your application to showcase your relevant experience in the automotive industry. Mention specific roles or tasks that relate to managing bookings and advising clients on services, as this will catch our eye.
Be Honest About Your Skills: We appreciate honesty! If you have experience with warranty services or additional offerings, be upfront about it. This helps us understand how you can contribute to our team and support our customers effectively.
Apply Through Our Website: We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around warranties and additional services. Being able to confidently discuss these topics will show that you're not just a people person, but also someone who knows the ins and outs of the industry.
✨Showcase Your Communication Skills
Since this role is all about expert customer experience, practice how you articulate your thoughts. Use clear, concise language and be ready to demonstrate how you've successfully handled customer queries or complaints in the past.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like managing a difficult customer or juggling multiple bookings. Think of examples from your previous roles where you’ve excelled in these scenarios, and be ready to share them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about team dynamics, career development opportunities, or how they measure success in the Service Advisor position.
