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- Tasks: Provide exceptional customer service and drive sales as a Polestar Sales Specialist.
- Company: Join one of the UK's top automotive retailers with a focus on electric vehicles.
- Benefits: Competitive salary, bonus opportunities, generous leave, and tech discounts.
- Other info: Great training and career progression opportunities in a fun, friendly environment.
- Why this job: Be part of an exciting team and help customers experience cutting-edge electric cars.
- Qualifications: Sales and customer service experience; a driving licence is essential.
The predicted salary is between 27000 - 27000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Product and Sales Specialist – Glasgow Silverburn
Permanent, full time
Hours: 42.5 hours per week. Monday to Friday 8:30 - 17:30, 9:30 - 18:30 or 12:00 - 21:00 Saturday 8:30 - 17:30, 9:30 - 19:00 Sunday 9:30 - 19:00
Salary: £27,000 per annum + bonus and excellent benefits!
We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Glasgow Silverburn. You will work alongside our passionate team to provide Lookers customers a first class customer service experience.
We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre!
The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role. In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas; we are looking to speak to people with a background in Sales and Customer Service for this role. A driver's licence is a must for this role.
Responsibilities:
- Communicating with customers in a friendly and polite manner via email, telephone and in person
- Working with your team to ensure all sales targets and KPIs are met
- As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers. It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
- Arranging and accompanying customers on test drives
- Completing mandatory paperwork and processes as required
- Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Polestar Sales Specialist - Retail employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polestar Sales Specialist - Retail
✨Tip Number 1
Get to know the company inside out! Research Polestar's values, products, and recent news. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales experience and how it relates to providing top-notch customer service. We want to hear how you can create unforgettable experiences for customers at Polestar.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Glasgow Silverburn.
We think you need these skills to ace Polestar Sales Specialist - Retail
Some tips for your application 🫡
Show Your Passion for EVs: When writing your application, let your enthusiasm for electric vehicles shine through! We love candidates who are as excited about the future of automotive technology as we are. Share any personal experiences or interests that connect you to the EV world.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Polestar Sales Specialist role. Highlight your sales and customer service experience, and don’t forget to mention any relevant skills or achievements that align with our values and mission.
Be Personable and Professional: We’re looking for someone who can communicate effectively with customers. In your written application, strike a balance between being friendly and professional. Use a conversational tone while ensuring your language is clear and concise.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Product
Before the interview, dive deep into Polestar's electric vehicles and their unique features. Familiarise yourself with the brand's values and mission. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Sales Specialist role, so make sure to highlight these moments.
✨Practice Your Sales Pitch
Since this role involves acting as a brand ambassador, practice a short sales pitch for one of Polestar's vehicles. Focus on how you would engage a customer, highlight key features, and create an immersive experience. This will demonstrate your sales skills and enthusiasm.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.