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- Tasks: Join our team as a Parts Advisor, assisting customers and managing orders efficiently.
- Company: Be part of Lookers PartsPlus, a leading automotive retailer owned by Ford.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make an impact in a friendly team while developing your skills in the automotive industry.
- Qualifications: Experience in automotive parts and strong communication skills are essential.
- Other info: Great career growth opportunities and a supportive work environment await you.
The predicted salary is between 24800 - 34800 £ per year.
Location: Lookers PartsPlus Ipswich
Contract: Permanent, full-time
Salary: Up to £31,000 basic per annum, plus bonus
Working Hours: 45 hours per week (Mon‑Fri: 08:00‑17:00 and alternate Saturdays: 08:00‑13:00)
Are you a Parts Advisor or Telesales Advisor in search of a new challenge? You have arrived at the right place, here at Ipswich PartsPlus we are on the hunt for an experienced and enthusiastic Parts Advisor to join our successful team. PartsPlus is owned by Ford Motor Company and are true experts in their field of automotive Parts for all vehicles.
This is an excellent opportunity for you to join our friendly and professional team and be integral to the smooth running of our Ipswich PartsPlus parts department. Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at trade areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities
- Assisting the Parts Manager with daily duties
- Ensuring all items are correctly located and stock rotation is completed efficiently
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
- Demonstrating exceptional product knowledge to maximise sales
Qualifications
You will have previous experience gained in a similar role within the automotive industry. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently.
You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. Due to the nature of this role, you must have a full UK Driving Licence.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email JenMcMinn@lookers.co.uk.
About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Byond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
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Parts Advisor employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, and don’t be shy about letting them know you’re on the lookout for a Parts Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge. Familiarise yourself with the latest automotive parts and trends. This will not only impress your interviewers but also show that you’re genuinely passionate about the role.
✨Tip Number 3
Practice your communication skills! As a Parts Advisor, you’ll need to interact with customers daily. Role-play common scenarios with a friend or family member to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your experience in the automotive industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your verbal and written skills in your application. Use clear and concise language to demonstrate your ability to connect with customers and colleagues.
Be Personable: We’re looking for a people person! In your cover letter, share a bit about your personality and how you build relationships with customers. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Parts
Brush up on your automotive parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific products that Lookers PartsPlus offers. This will show your enthusiasm and expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or exceeded customer expectations, as this is crucial for a Parts Advisor role.
✨Demonstrate Team Spirit
Since teamwork is key in this position, be ready to discuss how you’ve successfully collaborated with others in past jobs. Highlight your ability to work independently too, as they value both skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and company culture at Lookers PartsPlus. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
