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- Tasks: Evaluate vehicle damage and prepare detailed repair estimates in a fast-paced environment.
- Company: Join one of the UK's top automotive retailers with a focus on people and innovation.
- Benefits: Competitive salary, generous leave, health perks, and ongoing training opportunities.
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Audatex certification and strong communication skills are essential.
- Other info: Supportive team culture with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Are you looking for a role where you can truly make a difference, continuously develop your skills, and work at the forefront of automotive technology? An exciting opportunity has arisen at Lookers Paint & Body Centre North Shields as a Vehicle Damage Assessor. The Vehicle Damage Assessor (VDA) plays a crucial role in accurately evaluating vehicle damage, preparing detailed repair estimates, and supporting the smooth flow of work within the bodyshop. This position requires strong technical knowledge, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Conduct thorough inspections of damaged vehicles to assess the full extent of repairs required.
- Produce accurate repair estimates using Audatex (mandatory certification required).
- Liaise with customers, insurers, engineers, and internal teams to ensure clarity and agreement on repair methods and costs.
- Identify the most cost-effective and safe repair solutions in line with industry standards.
- Update job files, documentation, and system records with precision and attention to detail.
- Support workflow planning by advising on repair times, parts requirements, and potential delays.
- Ensure compliance with all health, safety, and environmental regulations.
- Maintain up-to-date knowledge of vehicle construction, repair techniques, and industry best practices.
Required Qualifications & Skills
- Audatex Certification – essential
- IMI Accreditation – preferred (ATA VDA or equivalent)
- Strong understanding of modern vehicle repair methods and materials
- Excellent analytical and problem-solving skills
- Confident communicator with the ability to explain technical information clearly
- High level of accuracy and attention to detail
- Ability to work independently and as part of a team
- Competent IT skills, including estimating software and bodyshop management systems
Desirable Attributes
- Experience working in an accident repair centre or bodyshop environment
- Knowledge of hybrid and electric vehicle repair considerations
- Customer-focused mindset with a professional approach
- Ability to manage multiple tasks and deadlines effectively
What This Role Offers
- Opportunity to work with a skilled and supportive team
- Ongoing training and professional development, including IMI pathways
- Competitive salary and benefits package (customisable to your organisation)
- A key position within a growing and reputable repair operation
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life’s most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Vehicle Damage Assessor in Newcastle upon Tyne employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Lookers and understand their values, culture, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to vehicle damage assessment. Think about how you can showcase your technical knowledge and problem-solving skills, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Vehicle Damage Assessor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Damage Assessor role. Highlight your Audatex certification and any relevant experience in accident repair centres. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: As a VDA, you'll need to communicate effectively with customers and colleagues. In your application, give examples of how you've successfully communicated technical information in the past. We want to see that you can make complex stuff easy to understand!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our fantastic team at Lookers!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicle damage assessment and repair methods. Familiarise yourself with Audatex, as it's a must-have for this role. Being able to discuss specific repair techniques and industry standards will show that you're serious about the position.
✨Communicate Clearly
As a Vehicle Damage Assessor, you'll need to liaise with various stakeholders. Practice explaining technical information in simple terms. This will not only help you during the interview but also demonstrate your ability to communicate effectively with customers and team members.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in fast-paced environments. Highlight your analytical skills and how you identify cost-effective repair solutions. This will showcase your ability to think on your feet and make sound decisions under pressure.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, mention instances where your meticulous nature has led to successful outcomes. Whether it’s updating job files or ensuring compliance with regulations, showing that you value precision will resonate well with the interviewers.
