At a Glance
- Tasks: Manage customer bookings and provide expert advice on services and warranties.
- Company: Join Lookers Motor Group, a leading name in automotive aftersales.
- Benefits: Earn up to £35,000 OTE with generous leave and wellness programs.
- Other info: Work independently and as part of a supportive team.
- Why this job: Be the friendly face of customer service in a dynamic automotive environment.
- Qualifications: Excellent communication skills and a warm personality are essential.
The predicted salary is between 30000 - 35000 € per year.
Lookers Motor Group Limited is seeking an experienced Service Advisor for their Newcastle Volkswagen location. This role involves managing customer bookings for services and MOTs, advising on warranty, and ensuring top-notch customer communication.
Candidates should possess excellent communication skills, a warm personality, and the ability to work both independently and as part of a team.
The position offers a salary of up to £35,000 OTE and various benefits including generous leave policies and wellness programs.
Service Advisor - Automotive Aftersales, Customer Focus in Newcastle upon Tyne employer: Lookers Motor Group Limited
Lookers Motor Group Limited is an exceptional employer, offering a vibrant work culture at their Newcastle Volkswagen location where teamwork and customer focus are paramount. Employees benefit from competitive salaries, generous leave policies, and wellness programmes that promote a healthy work-life balance, alongside ample opportunities for professional growth within the automotive industry.
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Automotive Aftersales, Customer Focus in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Lookers or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and aftersales. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your personality! During interviews, let your warm and approachable nature shine through. Remember, they’re looking for someone who can connect with customers, so be yourself and let your passion for customer service come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Service Advisor - Automotive Aftersales, Customer Focus in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about customer interaction, make sure your written application highlights your excellent communication skills. Use clear and friendly language to convey your personality and approachability.
Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to tailor your application specifically for the Service Advisor role at Lookers Motor Group. Mention your relevant experience in automotive aftersales and how it aligns with their needs.
Be Personable:We want to see your warm personality shine through in your application. Share a brief story or example that showcases your ability to connect with customers and provide top-notch service.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our team!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and MOT regulations. Familiarise yourself with common customer queries and how to address them effectively. This will show that you’re not just a warm personality but also someone who knows the ins and outs of the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate customer interactions. This will help you demonstrate your ability to connect with customers during the interview.
✨Highlight Teamwork and Independence
Prepare examples from your past experiences where you successfully worked both independently and as part of a team. This could be a time when you took initiative on a project or collaborated with colleagues to solve a problem. Be ready to share these stories to illustrate your versatility.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their customer service philosophy or how they handle challenging situations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
