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- Tasks: Communicate with customers and manage vehicle repairs while upselling services.
- Company: Top automotive retailer in the UK with a focus on employee development.
- Benefits: Competitive salary, bonuses, and a supportive work environment.
- Why this job: Join a dynamic team and kickstart your career in the automotive industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great training provided and opportunities for career growth.
The predicted salary is between 26000 - 30800 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Newcastle Paint & Body Centre
Salary: £30,800 OTE (Basic salary £26,000 plus £4,800 bonuses)
Position: Permanent Full Time
Hours: (42.5) Monday - Friday 8.00am - 5.30pm
Lookers Newcastle Paint and Body Centre is recruiting for a Bodyshop Advisor to join the team and work alongside our amazing Cosmetic repair technicians and Estimator, to provide a professional and friendly service to our Lookers customers. Headed up by our fantastic management team, who between them share a wealth of experience within Lookers, therefore the best training will be given. This is a fantastic opportunity to develop a career with the Bodyshop team.
Responsibilities:- Provide regular communication to customers, keeping them informed of repair progress, additional work needed or vehicle completion.
- Keep the Lookers database up to date.
- Ensure all work is managed and administered in line with Lookers defined processes.
- Upsell bodywork and wheel repair work to customers as appropriate.
- Process invoices and ensure accuracy.
Bodyshop Advisor in Newcastle upon Tyne employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Advisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Lookers or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by researching common questions for Bodyshop Advisors. Think about how your skills match the role and be ready to share examples of your past experiences that highlight your customer service skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the team, let them know why you’re excited about working at Lookers. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lookers family.
We think you need these skills to ace Bodyshop Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars and the automotive industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Bodyshop Advisor with us.
Tailor Your CV: Make sure your CV is tailored to the Bodyshop Advisor role. Highlight any relevant experience you have in customer service or the automotive sector. We want to see how your skills align with what we do at Lookers!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Lookers family.
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially bodyshop services. Understand common repairs and customer concerns. This knowledge will help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Bodyshop Advisor, you'll need to keep customers informed about their vehicle's progress. Prepare examples of how you've effectively communicated with clients in the past, highlighting your ability to explain technical details in a friendly manner.
✨Demonstrate Your Customer Focus
Think of instances where you've gone above and beyond for a customer. Be ready to share these stories, as Lookers values a professional and friendly service. Show them that you genuinely care about customer satisfaction.
✨Be Ready to Upsell
Upselling is part of the role, so prepare to discuss how you would approach this. Think of ways to identify additional work that could benefit the customer and how you would present it without being pushy.