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- Tasks: Lead a dynamic team in a fast-paced automotive environment and ensure top-notch customer service.
- Company: Join one of the UK's top automotive retailers with a commitment to employee growth.
- Benefits: Competitive salary, generous leave, health perks, and exclusive discounts.
- Why this job: Be part of an exciting industry and make a real impact on customer satisfaction.
- Qualifications: Experience in the motor trade, excellent communication skills, and a full UK driving licence.
- Other info: Enjoy career development opportunities and a supportive, inclusive workplace culture.
The predicted salary is between 33000 - 44000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Location: Maidstone Mercedes-Benz
Salary: up to £44,000 OTE (depending on experience)
Hours: 44 hours per week, Mon to Fri 8am to 5pm plus Saturday as required
Responsibilities:
- Lead your team to success in a busy fast paced environment
- Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
- Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
- Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon
- Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
- Manage accurate data collection and provide forecasts on departmental performance
Candidate profile:
The ideal candidate will have a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. Previous experience in a similar position and within the motor trade industry is essential. You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market. The ideal candidate will have excellent communication skills, both verbal and written and can easily develop and maintain working relationships with colleagues, the client base and manufacturers. We’re looking for someone who demonstrates meticulous attention to detail and accurate record-keeping, is positive & friendly. We’re looking for a Parts Manager who demonstrates integrity, discretion and objectivity with the ability to work well under pressure, handle conflicting demands, and schedule work appropriately.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Health & Wellbeing: Eyecare vouchers to help cover vision care needs, Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, Dental insurance for everyday dental care and unexpected treatments, Critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, Free will writing services to help plan for the future, Flexible life assurance options and partner life assurance for added protection
- Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle, Travel insurance to help you explore with confidence, Access to home and technology vouchers, bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Manager in Maidstone employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Parts Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the motor trade. Be ready to discuss how you can lead a team in a fast-paced environment and provide top-notch customer service. Show them you’re not just passionate about cars, but also about making customers happy!
✨Tip Number 3
Don’t forget to showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in managing parts departments or improving sales. Numbers speak volumes, so bring those stats along!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and being part of our fantastic work culture.
We think you need these skills to ace Parts Manager in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the motor trade shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about being a Parts Manager and contributing to our team.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your previous experience in the motor trade and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid excessive jargon. We appreciate good communication skills, so show us you can express your thoughts clearly in writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding parts management. Familiarise yourself with common technical terms and the specific brands the company represents. This will help you answer questions confidently and show your passion for the motor trade.
✨Showcase Your Customer Service Skills
Since the role emphasises flawless customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations and what you did to ensure customer satisfaction. This will demonstrate your dedication to providing excellent service.
✨Demonstrate Leadership Qualities
As a Parts Manager, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and handle pressure, as this is crucial in a busy environment.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
