At a Glance
- Tasks: Join our team as a Parts Advisor and ensure smooth operations in our parts department.
- Company: Top automotive retailer in the UK with a focus on people and innovation.
- Benefits: Competitive salary, generous leave, health perks, and lifestyle discounts.
- Other info: Dynamic work environment with opportunities for career progression.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Experience in a similar role with strong communication skills required.
The predicted salary is between 29000 - 35000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Full-time, permanent
Salary: £29,000 plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 1pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor to join the successful team at West London Jaguar Land Rover! This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Parts Advisor in London employer: Lookers Motor Group Limited
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees at West London Jaguar Land Rover. With a robust rewards and benefits package, including competitive salaries, generous leave, and comprehensive health and wellbeing support, we foster a collaborative and inclusive work culture that empowers our team members to thrive both personally and professionally.
Contact Details:
Lookers Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Parts Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge and customer service skills. Think of real-life examples where you've excelled in similar roles, as this will show you're the perfect fit for the team at West London Jaguar Land Rover.
✨Tip Number 3
Don’t forget to showcase your personality! Employers love to see candidates who are not only qualified but also enthusiastic and personable. Be yourself during interviews and let your passion for the automotive industry shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at West London Jaguar Land Rover. Let’s get you that Parts Advisor position!
We think you need these skills to ace Parts Advisor in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the automotive industry shine through! We want to see that you're excited about the role of Parts Advisor and how you can contribute to our team at West London Jaguar Land Rover.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a Parts Advisor. Focus on your communication skills and any previous roles where you've managed customer expectations or handled stock control, as these are key for us.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and systems. Familiarise yourself with the brands and models that the company represents, especially Jaguar Land Rover. This will show your enthusiasm and help you answer technical questions confidently.
✨Showcase Your People Skills
As a Parts Advisor, you'll be dealing with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with clients.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, be prepared to discuss your experience working in a team. Have examples ready that highlight your ability to collaborate effectively, manage conflicts, and contribute positively to a group dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the Parts Department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
