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- Tasks: Lead a dynamic team to create a customer-focused culture and drive business success.
- Company: Join Hamilton Audi Centre, a premium automotive brand with a commitment to excellence.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in automotive management and strong people skills are essential.
The predicted salary is between 104000 - 130000 £ per year.
Hamilton Audi Centre – Monday to Friday 8am to 6pm, plus weekends as required. Salary (depending on experience) up to £130,000 OTE including basic plus bonus.
Key Responsibilities
- Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams.
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated.
- Train and develop department managers in line with organisational requirements.
- Agree objectives & work standards with department managers, reviewing their performance regularly.
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration.
Experience / Skills Required
We are looking for someone who has experience at Head of Business level or is an experienced Automotive Manager seeking to advance their career. Essential experience includes working with premium brands and a solid understanding of a Used Car department. Demonstrated effective people management skills, the ability to draw the best performance from their team, and strong communication for building relationships with employees and customers.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Optional critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers.
- bYond card and a wide range of exclusive retail and lifestyle discounts.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. All offers of employment are made subject to a six month probation period commencing from your start date.
Head of Business in Hamilton employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business in Hamilton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Hamilton Audi Centre and understanding their customer service culture. Show us you know what makes them tick and how you can contribute to their vision and objectives.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've developed teams or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Hamilton Audi Centre.
We think you need these skills to ace Head of Business in Hamilton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Business role. Highlight your experience with premium brands and any leadership roles you've held. We want to see how your skills align with our customer service-driven culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've developed teams and improved customer service in previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics where possible to demonstrate how you’ve met or exceeded business objectives in past positions. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Hamilton Audi Centre thoroughly. Understand their customer service ethos, brand values, and what sets them apart in the automotive industry. This knowledge will help you align your answers with their expectations and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
As a Head of Business, effective leadership is key. Prepare examples from your past experiences where you've successfully led teams, developed talent, and communicated objectives clearly. Highlight how you fostered a customer service-driven culture and how you can bring that to Hamilton Audi Centre.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage challenges in a used car department or improve sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their vision for the future, how they measure success in customer service, or what challenges they foresee in the market. This shows your strategic thinking and genuine interest in contributing to their goals.