Automotive Service Advisor — Fast-Paced Customer Care in Hamilton

Automotive Service Advisor — Fast-Paced Customer Care in Hamilton

Hamilton Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Lookers Motor Group Limited

At a Glance

  • Tasks: Manage customer bookings and provide top-notch service advice.
  • Company: Join Lookers Motor Group, a leader in automotive customer care.
  • Benefits: Competitive salary with OTE up to £35,000 and supportive work culture.
  • Other info: Fast-paced environment with opportunities for growth and development.
  • Why this job: Be the go-to person for customers and enhance their service experience.
  • Qualifications: Strong communication skills and familiarity with Kerridge or ADP systems.

The predicted salary is between 30000 - 35000 £ per year.

Lookers Motor Group Limited is seeking an experienced Service Advisor to join their team at Hamilton Audi. This permanent full-time role involves managing customer bookings, advising on services, and ensuring excellent communication during the service process.

The ideal candidate will possess strong communication skills, a passion for customer service, and some familiarity with Kerridge or ADP systems.

The role offers a competitive salary with an OTE of up to £35,000 and a supportive working environment.

Automotive Service Advisor — Fast-Paced Customer Care in Hamilton employer: Lookers Motor Group Limited

Lookers Motor Group Limited is an excellent employer, offering a dynamic and supportive work culture at Hamilton Audi. Employees benefit from competitive salaries, opportunities for professional growth, and a commitment to exceptional customer service, making it a rewarding place to advance your career in the automotive industry.

Lookers Motor Group Limited

Contact Details:

Lookers Motor Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Service Advisor — Fast-Paced Customer Care in Hamilton

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings at Lookers or other companies.

Tip Number 2

Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re passionate about providing top-notch service, just like Lookers expects.

Tip Number 3

Don’t forget to research Lookers Motor Group! Familiarise yourself with their values and services. This knowledge will help you tailor your responses during the interview and demonstrate that you’re genuinely interested in joining their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get your application in and let’s land that job together!

We think you need these skills to ace Automotive Service Advisor — Fast-Paced Customer Care in Hamilton

Customer Service
Communication Skills
Booking Management
Kerridge Systems
ADP Systems
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – we love to hear about those moments!

Tailor Your Application:Make sure to customise your application to highlight your experience with managing bookings and advising on services. Mention any familiarity you have with Kerridge or ADP systems, as this will show us you're ready to hit the ground running.

Keep It Clear and Concise:We appreciate a well-structured application! Use clear language and bullet points where necessary to make it easy for us to read. Remember, first impressions count, so keep it professional yet friendly.

Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that we receive all your details correctly and helps us get back to you faster. We can’t wait to see what you bring to the team!

How to prepare for a job interview at Lookers Motor Group Limited

Know Your Stuff

Familiarise yourself with the automotive industry, especially the services offered by Lookers Motor Group. Brush up on your knowledge of Kerridge or ADP systems, as this will show that you're prepared and understand the tools you'll be using.

Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully managed customer interactions or resolved issues, and be ready to share them during the interview.

Demonstrate Your Passion for Customer Service

Prepare to discuss why you love working in customer service. Share specific instances where you went above and beyond for a customer, as this will highlight your dedication and fit for the fast-paced environment at Hamilton Audi.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or the service process at Lookers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.