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- Tasks: Be the friendly face of our showroom, creating amazing customer experiences every day.
- Company: Join one of the UK's top automotive retailers with a focus on people and culture.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make a real difference by welcoming customers and providing first-class service.
- Qualifications: Strong communication skills and a passion for delivering exceptional customer care.
- Other info: Great career development opportunities in a supportive and inclusive environment.
The predicted salary is between 28166 - 28166 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position: Maternity Cover - Full Time - Fixed Term
Weekly Hours: 42.5 hours - Monday to Friday 08.30 to 17.30
Salary: £28,166.34 per annum
We have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Lookers a world-class experience. Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!
You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength, and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Health & Wellbeing: Eyecare vouchers, Smart Health – 24/7 access to GP services, dental insurance, optional critical illness cover
- Financial Wellbeing: MyView PayNow, free will writing services, flexible life assurance options
- Leisure & Lifestyle: Discounted gym memberships, travel insurance, access to home and technology vouchers, and exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with, and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Showroom Host: Craft First‑Class Customer Experiences in Guildford employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host: Craft First‑Class Customer Experiences in Guildford
✨Tip Number 1
Get to know the company! Research Lookers and their values. When you walk into that showroom, show them you’re not just another candidate but someone who genuinely connects with their mission of providing first-class customer experiences.
✨Tip Number 2
Practice your people skills! As a Showroom Host, you’ll be the face of the company. Role-play with friends or family to nail down your warm and friendly approach. Remember, it’s all about making customers feel welcome and valued.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable. A tidy appearance reflects your pride in maintaining high standards in the showroom.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Showroom Host: Craft First‑Class Customer Experiences in Guildford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! We want to see how you connect with people, so don’t be afraid to show a bit of who you are.
Tailor Your Application: Make sure to tailor your application to the Showroom Host role. Highlight your customer service experience and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, the brands they represent, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Showroom Host, your role revolves around providing first-class customer experiences. Prepare examples from your past roles where you went above and beyond for customers. Highlight your warm, empathetic nature and how it helped resolve issues or enhance customer satisfaction.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of maintaining a polished appearance in a showroom environment.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the Showroom Host role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.