Lookers Motor Group Limited is seeking a visionary Head of Customer Experience to transform our digital customer journey from the first touchpoint to post-purchase hand-off. You will own the online experience, drive conversion and lead AI-driven CX initiatives across multiple dealer sites. You will champion a customer-first approach, align CX with commercial goals, and partner with engineering and showroom teams to close the gap between online and showroom experiences. #J-18808-Ljbffr
Head of Digital CX & Conversion (Hybrid) in Essex employer: Lookers Motor Group Limited
Lookers Motor Group Limited is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation within the automotive sector. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in vibrant locations like Glasgow and Stockport. With a focus on commercial success and strategic decision-making, this role provides a meaningful chance to make a significant impact in the finance landscape of the automotive industry.
Contact Details:
Lookers Motor Group Limited Recruitment Team
