Head of Digital CX & Conversion (Hybrid) in Chelmsford

Head of Digital CX & Conversion (Hybrid) in Chelmsford

Chelmsford Full-Time No working from home possible
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Lookers Motor Group Limited is seeking a visionary Head of Customer Experience to transform our digital customer journey from the first touchpoint to post-purchase hand-off. You will own the online experience, drive conversion and lead AI-driven CX initiatives across multiple dealer sites.

You will champion a customer-first approach, align CX with commercial goals, and partner with engineering and showroom teams to close the gap between online and showroom experiences.

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Contact Details:

Lookers Motor Group Limited Recruitment Team