Business Manager

Business Manager

Stoke-on-Trent Full-Time 35000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the sales team while driving business success at Mercedes Benz of Stoke.
  • Company: Join one of the UK's top automotive retailers with a vibrant team culture.
  • Benefits: Enjoy competitive salary, generous leave, health perks, and career development opportunities.
  • Why this job: Make a real impact in a dynamic environment while building lasting customer relationships.
  • Qualifications: Previous management experience in automotive and a passion for customer care required.
  • Other info: Embrace a supportive workplace that values diversity and personal growth.

The predicted salary is between 35000 - 60000 £ per year.

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Mercedes Benz of Stoke

Salary: £35,000 per annum plus commission up to £60,000 Uncapped

Hours: 44 hours per week

We are on the hunt for a Business Manager to come and join his fantastic team.

Mercedes Benz of Stoke

Salary: £35,000 per annum plus commission up to £60,000 Uncapped

Hours: 44 hours per week

We are on the hunt for a Business Manager to come and join his fantastic team.

At Mercedes Benz of Stoke, Business Managers are the driving force behind the success of our sales team.

Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.

  • Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
  • Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
  • You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process.
  • As You will work with management to coach and develop the skills of the team to achieve business objectives.
  • Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
  • Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams.

To succeed within this role, you will have previous management experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement.

You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be a well-organised individual who is process orientated whilst also taking a hands-on approach. You will require a full UK driving licence for this position.

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits

  • Competitive salaries with structured pay scales and progression as you grow within the business.
  • Generous annual leave that increases with your length of service.
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
  • Access to Techscheme for discounted technology purchases with flexible payments.

Health & Wellbeing

  • Eyecare vouchers to help cover vision care needs.
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
  • Dental insurance for everyday dental care and unexpected treatments.
  • Critical illness cover for peace of mind during life\’s most challenging moments.

Financial Wellbeing

  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
  • Free Will writing services to help plan for the future.
  • Flexible life assurance options and partner life assurance for added protection.

Leisure & Lifestyle

  • Discounted gym memberships to support an active lifestyle.
  • Travel insurance to help you explore with confidence.
  • Access to home and technology vouchers.
  • Beyond card and a wide range of exclusive retail and lifestyle discounts.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing

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Business Manager employer: Lookers Motor Group Limited

At Mercedes Benz of Stoke, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission potential for our Business Managers. Our supportive work culture fosters personal and professional growth, with extensive training opportunities and a commitment to employee wellbeing through generous benefits such as enhanced family leave and access to health services. Join us in a dynamic environment where your contributions are valued, and you can build meaningful relationships with both customers and colleagues.
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Contact Detail:

Lookers Motor Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Business Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Familiarise yourself with Mercedes Benz of Stoke's values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their fantastic team.

✨Tip Number 3

Practice your pitch! Be ready to explain how your previous management experience and coaching skills make you the perfect fit for the Business Manager role. Keep it concise, engaging, and relevant to what they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive features and AI-powered advice to help you stand out from the crowd.

We think you need these skills to ace Business Manager

Management Experience
Coaching and Development
Customer Service Excellence
Financial Performance Monitoring
Understanding of Financial and Insurance Product Regulations
Compliance Knowledge
Sales Process Management
Planning and Forecasting
Product Knowledge
Relationship Building
Organisational Skills
Process Orientation
Hands-on Approach
Communication Skills
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your management experience in the automotive industry and any coaching or development successes you've had. We want to see how you can drive our sales team forward!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your understanding of financial regulations. Let us know why you're the perfect fit for our team at Mercedes Benz of Stoke.

Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Include specific examples of how you've improved sales performance or developed your team. Numbers speak volumes, so if you’ve got stats, flaunt them!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application lands directly in our hands. We can’t wait to hear from you!

How to prepare for a job interview at Lookers Motor Group Limited

✨Know Your Numbers

As a Business Manager, you'll need to be on top of financial performance. Brush up on key metrics related to sales and finance, and be ready to discuss how you've monitored and improved these in your previous roles.

✨Showcase Your Coaching Skills

This role involves coaching and developing a sales team, so come prepared with examples of how you've successfully motivated and trained others. Highlight specific strategies you used to enhance team performance.

✨Understand Compliance Inside Out

Familiarise yourself with financial and insurance product regulations. Be ready to explain how you've ensured compliance in past positions and how you would maintain high standards at Mercedes Benz of Stoke.

✨Build Rapport with Customers

Customer service excellence is key. Prepare to share stories about how you've built long-lasting relationships with customers and how you plan to instil this value in your team.

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