At a Glance
- Tasks: Join our team as a Parts Advisor, assisting with daily operations and providing top-notch customer service.
- Company: Leading automotive retailer in the UK, representing 32 brands across 150 dealerships.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace with great career progression and a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 29000 - 35000 £ per year.
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position Details
- Contract Type: Full‑time, permanent
- Salary: £29,000 plus bonus
- Hours: 42 hours per week (Monday to Friday 8am‑5pm, Saturdays 8am‑1pm on a rota basis)
Role Overview
We are on the hunt for an experienced and enthusiastic Parts Advisor to join the successful team at Newcastle Renault. This is an excellent opportunity to be integral to the smooth running of our parts department, building relationships, and managing customers’ expectations alongside a friendly and hard‑working team.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for the workshop
- Ensuring all items are correctly located and stock controlled
- Receiving orders and ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
Qualifications and Skills
- Previous experience in a similar role
- Excellent communication skills, both verbal and written
- Practical knowledge of computer systems
- Ability to work as part of a team and independently
- People‑oriented attitude
Benefits
Core Benefits- Competitive salaries with structured pay scales and progression opportunities
- Generous annual leave that increases with length of service
- Enhanced family leave: 6 months’ full pay for maternity and adoption, 2 weeks’ full pay for paternity
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to cover vision care needs
- Smart Health – 24/7 access to GP services for mental and physical wellbeing
- Dental insurance for everyday and unexpected dental care
- Optional critical illness cover for peace of mind
- MyView PayNow – access a portion of pay as you earn, with features to stream, save, and track money via an app
- Free wills writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships
- Travel insurance to support confident exploring
- Access to home and technology vouchers
- Beyond card and a range of exclusive retail and lifestyle discounts
Equal Opportunity
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment Checks
Successful candidates will undergo standard employment checks including verification of recent employment, address, credit history, and a criminal record check. A driving licence check will be carried out for roles requiring driving. All offers are subject to a 6‑month probation period commencing from the start date.
Data Protection
We take our data protection responsibilities seriously. Information about how we process your data, including the types of data we collect, the purposes for which we use it, who we share it with, and how long we keep it, is set out in our privacy notice. Please review the notice to understand how we collect and use your data.
Parts Advisor in Buckingham employer: Lookers Motor Group Limited
As one of the UK's leading automotive retailers, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued as our greatest asset. Located in Buckinghamshire, the Parts Advisor role offers competitive salaries, generous benefits, and ample opportunities for career progression, all while being part of a dynamic team dedicated to delivering exceptional customer service.
Contact Details:
Lookers Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Buckingham
✨Tip Number 1
Get to know the company! Research Buckinghamshire Jaguar Land Rover and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the Parts Advisor role. Think about your past experiences and how they relate to the responsibilities listed in the job description. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Newcastle Renault.
We think you need these skills to ace Parts Advisor in Buckingham
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience as a Parts Advisor or in a similar role. We want to see how your skills can contribute to our team, so don’t hold back on sharing relevant examples!
Be Personable:Since this role is all about building relationships and providing excellent customer care, let your personality shine through in your application. We love a friendly and approachable vibe!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities and skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific components and their importance will show that you’re not just familiar with the role, but genuinely passionate about it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is key for a Parts Advisor, so think of situations where you went above and beyond to meet customer needs.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and the brands they represent. Understanding their culture and what they stand for will help you align your answers with their expectations during the interview.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, problem-solving, and handling difficult customers. Practising your responses will help you feel more confident and articulate during the actual interview.
