At a Glance
- Tasks: Join our team as a Parts Advisor, assisting with daily operations and providing top-notch customer care.
- Company: One of the UK's top automotive retailers, representing 32 brands across 150 dealerships.
- Benefits: Enjoy competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace with great career progression and a supportive environment.
- Why this job: Be part of a dynamic team, making a real impact in the automotive industry.
- Qualifications: Experience in a similar role and excellent communication skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position Details
- Contract Type: Full‑time, permanent
- Salary: £29,000 plus bonus
- Hours: 42 hours per week (Monday to Friday 8am‑5pm, Saturdays 8am‑1pm on a rota basis)
Role Overview
We are on the hunt for an experienced and enthusiastic Parts Advisor to join the successful team at Newcastle Renault. This is an excellent opportunity to be integral to the smooth running of our parts department, building relationships, and managing customers’ expectations alongside a friendly and hard‑working team.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for the workshop
- Ensuring all items are correctly located and stock controlled
- Receiving orders and ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
Qualifications and Skills
- Previous experience in a similar role
- Excellent communication skills, both verbal and written
- Practical knowledge of computer systems
- Ability to work as part of a team and independently
- People‑oriented attitude
Benefits
Core Benefits- Competitive salaries with structured pay scales and progression opportunities
- Generous annual leave that increases with length of service
- Enhanced family leave: 6 months’ full pay for maternity and adoption, 2 weeks’ full pay for paternity
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to cover vision care needs
- Smart Health – 24/7 access to GP services for mental and physical wellbeing
- Dental insurance for everyday and unexpected dental care
- Optional critical illness cover for peace of mind
- MyView PayNow – access a portion of pay as you earn, with features to stream, save, and track money via an app
- Free wills writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships
- Travel insurance to support confident exploring
- Access to home and technology vouchers
- Beyond card and a range of exclusive retail and lifestyle discounts
Equal Opportunity
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment Checks
Successful candidates will undergo standard employment checks including verification of recent employment, address, credit history, and a criminal record check. A driving licence check will be carried out for roles requiring driving. All offers are subject to a 6‑month probation period commencing from the start date.
Data Protection
We take our data protection responsibilities seriously. Information about how we process your data, including the types of data we collect, the purposes for which we use it, who we share it with, and how long we keep it, is set out in our privacy notice. Please review the notice to understand how we collect and use your data.
Automotive Parts Advisor — Customer Care & Stock Control in Buckingham employer: Lookers Motor Group Limited
As one of the top three automotive retailers in the UK, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued as our greatest asset. Located in Buckinghamshire, the role of Automotive Parts Advisor offers competitive salaries, generous annual leave, and a comprehensive benefits package that promotes both career growth and personal wellbeing, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Lookers Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Parts Advisor — Customer Care & Stock Control in Buckingham
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your previous experience as a Parts Advisor can benefit their team and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Automotive Parts Advisor — Customer Care & Stock Control in Buckingham
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience as a Parts Advisor or in a similar role. We want to see how your skills can contribute to our team, so don’t hold back on sharing relevant examples!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention the key responsibilities and qualifications from the job description that resonate with you. It shows us you’re genuinely interested!
Be Personable:Since we value excellent customer care, let your personality shine through in your written application. Use a friendly tone and demonstrate your people-oriented attitude – it’s all about building relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and customer care. Familiarise yourself with common parts, their functions, and how they relate to vehicle health checks. This will show that you're not just interested in the role but also have a genuine passion for the industry.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Think about examples from your past experiences where you've successfully resolved customer issues or built relationships. This will demonstrate your people-oriented attitude.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to manage stock control. Prepare by thinking through scenarios you might face in the role, such as handling a difficult customer or managing inventory discrepancies. This will help you respond effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
