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For Companies At a Glance
- Tasks: Book services and advise customers on warranty covers while managing high customer volumes.
- Company: Leading automotive retailer in Brighton with a focus on customer excellence.
- Benefits: Competitive salary and opportunities for career progression in a supportive team.
- Why this job: Join a dynamic team and make a real difference in customer service experiences.
- Qualifications: Exceptional communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Brighton is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking services, advising customers on warranty covers, and managing high customer volumes.
The ideal candidate should possess exceptional communication skills and a passion for customer service. This position offers a competitive salary and the chance to progress within a supportive team environment.
Automotive Service Advisor – Drive Customer Excellence in Brighton employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Drive Customer Excellence in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and automotive knowledge. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as someone who truly cares about customer excellence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Service Advisor – Drive Customer Excellence in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Relevant Experience: Make sure to detail your experience as a Service Advisor or in similar roles. We want to know how your background aligns with the responsibilities mentioned in the job description, like booking services and advising on warranty covers.
Communicate Clearly: Since exceptional communication skills are key for this role, ensure your application is clear and concise. Avoid jargon and keep your language straightforward so we can easily understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Aftersales Team!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Make sure you brush up on automotive knowledge, especially around service bookings and warranty covers. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Communication Skills
During the interview, demonstrate your exceptional communication skills. Practice explaining complex concepts in simple terms, as this will be crucial when advising customers.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you've handled high customer volumes or resolved difficult situations. Be ready to share these stories to showcase your problem-solving abilities.
✨Express Your Passion for Customer Service
Let your enthusiasm for customer service shine through. Share what drives you to provide excellent service and how you can contribute to the team's success in delivering customer excellence.
