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- Tasks: Assist customers and manage parts orders in a dynamic automotive environment.
- Company: Join one of the UK's top automotive retailers with a supportive culture.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and gym memberships.
- Other info: Great career development opportunities and a fun workplace culture.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Ayr Audi Contract Type: Full Time, Permanent. Salary: £28,500 dependent on brand experience, plus bonus! Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis).
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties.
- Completing Vehicle health checks for workshop.
- Ensuring all items are correctly located and stock control.
- Receiving orders and ensuring returns are up to date.
- Answering calls from customers.
- Providing excellent customer care.
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months full pay for maternity and adoption leave, and 2 weeks full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Optional critical illness cover for peace of mind during life’s most challenging moments.
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
- Free will-writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers.
- Beyond card and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it, are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Advisor in Ayr employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Ayr
✨Tip Number 1
Get to know the company! Research Ayr Audi and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you’ll need to chat with customers and colleagues alike. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 3
Bring your A-game to the interview! Prepare some questions about the role and the team. This shows you’re engaged and ready to contribute to the smooth running of the parts department.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the automotive world.
We think you need these skills to ace Parts Advisor in Ayr
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your relevant experience and skills that match what we're looking for, like customer care and stock control. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of your past experiences that relate to the job description, and let us know why you're the perfect fit.
Show Off Your Communication Skills: As a Parts Advisor, communication is key! Make sure your application reflects your excellent verbal and written skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just a people person, but also someone who understands the technical side of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer, as this is crucial for a Parts Advisor who needs to manage customer expectations effectively.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and the brands they represent. Understanding their commitment to employee wellbeing and career development can help you align your answers with what they value most.
✨Practice Teamwork Scenarios
Since teamwork is essential in this role, think of examples where you successfully collaborated with others. Be ready to discuss how you handle conflicts or support your colleagues, as this will demonstrate your ability to work well within a team.