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For Companies At a Glance
- Tasks: Manage customer bookings and deliver an exceptional service experience.
- Company: Leading automotive retailer in Scotland with a focus on elite customer care.
- Benefits: Competitive pay, enhanced family leave, and wellness support.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Energetic, excellent communication skills, and passion for customer service.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Scotland is seeking a Service Advisor to manage customer bookings and ensure a first-class experience. The ideal candidate should be energetic, have excellent communication skills, and be passionate about customer service. Experience with Kerridge or ADP systems is advantageous.
This full-time position offers competitive pay and a variety of benefits, including enhanced family leave and wellness support.
Automotive Service Advisor - Elite Customer Care & Upsell in Ayr employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor - Elite Customer Care & Upsell in Ayr
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing a first-class experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor - Elite Customer Care & Upsell in Ayr
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create a first-class experience for our customers, so share any relevant experiences that highlight your skills in this area.
Tailor Your Application: Make sure to customise your application to fit the role of Automotive Service Advisor. We love it when candidates take the time to align their skills and experiences with what we’re looking for, especially if you have experience with Kerridge or ADP systems!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers Motor Group Limited
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially the services offered by the retailer. Brush up on your knowledge of Kerridge or ADP systems if you have experience with them. This will show that you're not just passionate about customer service but also understand the technical side of the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Demonstrate Your Passion for Customer Service
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you resolved issues or enhanced their experience. This will help convey your enthusiasm for providing elite customer care, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company aligns with your values.
