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For Companies At a Glance
- Tasks: Engage potential customers and develop strong relationships through outbound calls and emails.
- Company: Join one of the UK's top automotive retailers with a supportive culture.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Dynamic environment with great career growth and training opportunities.
- Why this job: Be part of an award-winning team and make a real impact in business development.
- Qualifications: Experience in telesales or telemarketing with excellent communication skills.
The predicted salary is between 26000 - 28000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Fleet Financial is one of the UK's top 50 leasing companies, managing over 4,500 cars and vans for more than 1,300 customers. We are a dynamic, ambitious, and forward-thinking business with exciting plans for continued growth. We are now looking to recruit an Outbound Telemarketing Executive to support our business development strategy and help drive continued success.
The Role: As an Outbound Telemarketing Executive, you will be responsible for identifying and engaging potential customers, developing a strong pipeline of prospects, and maintaining accurate records on our CRM system.
Key Responsibilities:
- Engaging with businesses ranging from sole traders to large corporate customers via outbound calls, email, and LinkedIn
- Developing a robust pipeline of prospects and booking appointments for the business development team
- Achieving monthly, quarterly, and annual targets and KPIs
- Regularly updating and maintaining the CRM system
- Maintaining ongoing contact with prospects and existing customers
About You:
- Proven experience in outbound telesales, telemarketing, or appointment setting (essential)
- Excellent verbal and written communication skills with a confident phone manner
- Strong influencing and negotiation skills
- Previous experience using CRM systems
- Ability to multitask, prioritise, and manage time effectively
- Track record of exceeding targets and KPIs
- Self-motivated with the ability to build long-term relationships with customers and colleagues
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health - 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights.
Outbound Telemarketing Executive employer: Lookers Ltd
Contact Detail:
Lookers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Telemarketing Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and engaging when you’re on those calls. Role-play with a friend or even in front of a mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees or industry professionals. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 4
Don’t forget to follow up! After your initial contact, send a quick email thanking them for their time and reiterating your interest. It shows initiative and keeps you on their radar.
We think you need these skills to ace Outbound Telemarketing Executive
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in outbound telesales or telemarketing. We want to see how you've successfully engaged with customers and met targets in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the Outbound Telemarketing Executive role. We love seeing candidates who take the time to connect their background with our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure your communication skills shine through!
Apply Through Our Website: Remember to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lookers Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their position in the automotive industry and be ready to discuss how your skills in outbound telemarketing can contribute to their success.
✨Practice Makes Perfect
Rehearse common interview questions related to telesales and customer engagement. Think about your past experiences and how they align with the responsibilities of the Outbound Telemarketing Executive role. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, be prepared to demonstrate these skills. You might be asked to role-play a call scenario, so practice speaking confidently and persuasively while maintaining a friendly tone.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.