At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer service in a fast-paced automotive environment.
- Company: Top automotive retailer in the UK, committed to employee growth and wellbeing.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace with excellent career development opportunities.
- Why this job: Join a supportive team and make a real impact in the automotive industry.
- Qualifications: Experience in premium automotive sales and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity!
Hours: 44 Hours per week
As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!
You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.
Responsibilities:
- Managing the full sales process, from web inquiry to phone & showroom
- Managing staff performance from structured 121's to training & development
- Implementing department targets and brand KPI's
- Responsible for buying in vehicles, as well as up to date stock pricing
- Ensuring full FCA compliance within the Sales Department
- Manage and own our Customer Satisfaction
You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Health & Wellbeing: Eyecare vouchers to help cover vision care needs, Smart Health - 24/7 access to GP services to support your mental and physical wellbeing, Dental insurance for everyday dental care and unexpected treatments, Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, Free will writing services to help plan for the future, Flexible life assurance options and partner life assurance for added protection
- Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle, Travel insurance to help you explore with confidence, Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights.
Sales Manager in Newtownabbey employer: Lookers Ltd
At Charles Hurst, we pride ourselves on being one of the UK's leading automotive retailers, where our people are at the heart of everything we do. Located in Belfast, we offer a vibrant work culture that celebrates success and fosters personal growth through comprehensive training and development opportunities. With a competitive salary, generous benefits, and a commitment to employee wellbeing, we ensure that our team members thrive both professionally and personally in a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show us that you understand what makes our team tick and how you can contribute to our success. Tailor your answers to highlight your experience in customer service excellence and team leadership.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous sales achievements and how you've motivated teams in the past. We want to see your passion for the automotive industry and your ability to drive results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our fantastic team at Charles Hurst.
We think you need these skills to ace Sales Manager in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer service and building relationships.
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing sales processes and leading teams. We love seeing specific examples of how you've achieved targets or improved customer satisfaction in previous roles.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lookers Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the automotive industry and the specific company you're applying to. Familiarise yourself with their brands, values, and recent news. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance management, and achieving targets. Be ready to discuss how you can inspire others to deliver exceptional customer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to handle difficult customers or meet tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to customer satisfaction or how they support employee development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
