At a Glance
- Tasks: Join our team as a Parts Advisor and ensure smooth operations in our parts department.
- Company: Top automotive retailer in the UK with a focus on people and career growth.
- Benefits: Competitive salary, generous leave, health benefits, and exclusive discounts.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Previous experience in a similar role and excellent communication skills required.
The predicted salary is between 30500 - 35500 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Tonbridge Mercedes
Contract Type: Permanent, Full Time
Salary: £30,500, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 2pm on a rota basis)
Job Description: Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
Qualifications: You will have previous experience gained in a similar role. You must possess excellent communication skills, practical knowledge of computer systems, and the ability to work both independently and as part of a dynamic team.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Byond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Parts Advisor New Tonbridge, England, United Kingdom employer: Lookers Limited
Join one of the UK's top automotive retailers in Tonbridge, where we prioritise our people as our greatest asset. With a competitive salary, generous benefits, and a strong focus on employee growth through training and development, we foster a supportive and inclusive work culture that celebrates success at all levels. Experience a rewarding career as a Parts Advisor, where your contributions are recognised and valued within a friendly and professional team.
