At a Glance
- Tasks: Book MOTs and services, advise on warranty, and manage customer interactions.
- Company: Join Newcastle Audi, part of the Lookers family, in a dynamic team.
- Benefits: Gain valuable experience in the automotive industry with career development opportunities.
- Other info: Fast-paced environment with opportunities to grow your career.
- Why this job: Be the face of customer service and make a difference in people's automotive experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Newcastle Audi, part of Lookers, is recruiting a Service Advisor to join the Aftersales Team on site.
You will be a customer‑facing team player with strong communication skills, reporting to the Aftersales Manager to develop your skills and career within the automotive industry.
The role includes booking MOTs and services, advising on warranty, upselling, and coordinating with the Aftersales department to schedule work and manage a high volume of customer interactions daily.
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Automotive Service Advisor – Customer Focus & Scheduling in Newcastle upon Tyne employer: Lookers Limited
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Located in Battersea, our workshop fosters a collaborative work culture where Master Technicians can thrive through ongoing training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, ensuring you are equipped to excel in your role while enjoying a fulfilling work-life balance.
