Automotive Service Advisor – High-Impact Customer Care in Maidstone

Automotive Service Advisor – High-Impact Customer Care in Maidstone

Maidstone Full-Time 28579 - 34929 Β£ / year (est.) No working from home possible
Lookers Limited

At a Glance

  • Tasks: Book MOTs and services, upsell parts, and manage customer expectations.
  • Company: Join Lookers Limited, a leading automotive service provider in Maidstone.
  • Benefits: Competitive pay, supportive team environment, and opportunities for growth.
  • Other info: Fast-paced role with plenty of customer interaction and teamwork.
  • Why this job: Make a real difference in customer care while working in a dynamic team.
  • Qualifications: Experience in customer service; Kerridge/ADP knowledge is a plus.

The predicted salary is between 28579 - 34929 Β£ per year.

Lookers Limited in Maidstone is seeking an experienced Service Advisor to join our Aftersales Team on site.

The role involves booking MOTs and services, upselling parts, and coordinating with the Aftersales department to manage workloads and customer expectations.

You will handle a high volume of customer interactions daily, ensuring clear communication and accurate record-keeping.

A strong customer-service focus and teamwork are essential, with Kerridge/ADP experience advantageous.

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Automotive Service Advisor – High-Impact Customer Care in Maidstone employer: Lookers Limited

As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Located in Battersea, our workshop fosters a collaborative work culture where Master Technicians can thrive through ongoing training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, ensuring you are equipped to excel in your role while enjoying a fulfilling work-life balance.

Lookers Limited

Contact Details:

Lookers Limited Recruitment Team

We think you need these skills to ace Automotive Service Advisor – High-Impact Customer Care in Maidstone

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Time Management
Customer Service Skills