At a Glance
- Tasks: Lead the Deliveries Team, ensuring efficient vehicle progress and excellent customer service.
- Company: Top automotive retailer in the UK with a focus on people and culture.
- Benefits: Competitive salary, generous leave, health support, and exclusive discounts.
- Other info: Flexible working options and great career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Strong knowledge of fleet operations and excellent organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
Employer Summary
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Job Details
- Permanent, Full Time 40 hours per week (Monday-Friday 9:00am–5:30pm) - Hybrid working
- Competitive salary + bonus opportunity
Overview
We have a brand new opportunity for a Deliveries Team Leader to join our team and support the effective day‑to‑day operation of our Deliveries function at Group Fleet Gateshead. This role is ideal for someone with strong organisational skills, a solid understanding of fleet operations, and the ability to support both colleagues and management in a fast‑paced environment. You will oversee daily vehicle progress, maintain accurate reporting, and contribute to cost‑efficient working practices. You will also provide reliable holiday and absence cover to ensure continuity of service, and support colleagues with customer complaints during periods of high volume.
Role Responsibilities
- Oversee daily Deliveries Team activity to ensure vehicles are progressed accurately and efficiently.
- Prepare and maintain reporting to support forecasting and team performance.
- Support colleagues with customer complaints during busy periods, escalating where required.
- Identify opportunities to improve cost efficiency and enhance customer service.
- Attend stakeholder calls and support management with updates and actions.
- Provide holiday and absence cover to maintain service levels.
- Contribute to a positive, collaborative and inclusive team culture.
Skills & Experience
- Strong knowledge of fleet operations.
- Excellent organisational and time‑management skills.
- Ability to work independently and collaboratively.
- Confident in interpreting and producing reporting.
- Strong communication and interpersonal skills.
- Calm, solutions‑focused approach under pressure.
- High attention to detail and accuracy.
- Flexibility to support during periods of high workload or absence.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Optional critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts.
Equal Opportunity Statement
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Deliveries Team Leader New Gateshead, England, United Kingdom employer: Lookers Limited
As one of the UK's top automotive retailers, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued as our greatest asset. With a competitive salary, generous benefits, and opportunities for career progression, our Deliveries Team Leader role in Gateshead offers a chance to thrive in a dynamic team culture while contributing to our commitment to exceptional customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deliveries Team Leader New Gateshead, England, United Kingdom
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Lookers Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Lookers Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Lookers Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Deliveries Team Leader New Gateshead, England, United Kingdom
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Lookers Limited:This is your chance to really connect with the team at Lookers Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Lookers Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Lookers Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Lookers Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Lookers Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
