Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first approach across all journeys. You will own the digital product roadmap, collaborate with engineering and commercial teams, and lead an AI-enabled journey transformation across multiple dealerships. #J-18808-Ljbffr
Head of Digital Customer Experience (Hybrid) in Essex employer: Lookers Limited
At Glasgow Audi, we pride ourselves on being one of the UK's leading automotive retailers, where our people are our greatest asset. We offer a supportive work culture with a strong focus on employee development through continuous training and progression opportunities, alongside a comprehensive benefits package that prioritises your wellbeing and work-life balance. Join us in a vibrant team environment where your contributions are recognised and celebrated, making it an exciting place to build a rewarding career in the automotive industry.
