Automotive Service Advisor: Customer Experience Expert

Automotive Service Advisor: Customer Experience Expert

Full-Time 32400 - 39600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Book MOTs and services, advise on warranty, and upsell parts while building customer relationships.
  • Company: Join Lookers Limited, representing Wearside Audi, a leader in automotive service.
  • Benefits: Training and progression opportunities in a supportive team environment.
  • Why this job: Be the go-to expert for customers and enhance their automotive experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 32400 - 39600 Β£ per year.

Lookers Limited, representing Wearside Audi, is recruiting a Service Advisor to join our Aftersales Team on site in Sunderland.

You will book MOTs and services, advise on warranty, and upsell parts while maintaining strong customer relationships.

You will collaborate with the Aftersales department to schedule work, manage a high volume of calls and inquiries, and ensure accurate records.

Training and progression opportunities are available within a supportive team.

Automotive Service Advisor: Customer Experience Expert employer: Lookers Limited

At Glasgow Audi, we pride ourselves on being one of the UK's leading automotive retailers, where our people are our greatest asset. We offer a supportive work culture with a strong focus on employee development through continuous training and progression opportunities, alongside a comprehensive benefits package that prioritises your wellbeing and work-life balance. Join us in a vibrant team environment where your contributions are recognised and celebrated, making it an exciting place to build a rewarding career in the automotive industry.

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Contact Details:

Lookers Limited Recruitment Team

We think you need these skills to ace Automotive Service Advisor: Customer Experience Expert

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Team Collaboration
Teamwork