Warranty Administrator

OTE GBP £26,000.00/Yr. Overview Charles Hurst Head Office, Belfast Salary: £26,000 per annum 37.5 Hours per week – Monday to Friday 9am-5pm At Charles Hurst Head Office, we have a fantastic opportunity for a Warranty Administrator to join our growing team in Belfast, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports. As Warranty Administrator you will report to our Warranty Manager, who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry. Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service. Examine completed warranty repair orders Prepare claim forms and supporting material Ensure maximum return from the manufacturer – for all warranty work including the issue of credit notes and associated paperwork Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Charles Hurst, the manufacturer, and customer Inputting the manufacturers warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claim The ideal candidate will be highly organised and has the ability to build and develop relationships with customers, colleagues and manufacturers. Youll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy. About us: Lookers/Charles Hurst are proud to be one of the top three motor vehicle retailers in the UK & Ireland, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Competitive salaries with clear pay scales in place as you develop Enhanced holidays that increase with service Eligibility to join one of our colleague car plans Critical illness cover after 2 years and Life Assurance Enhanced paid maternity, paternity and adoption leave Employee assistance programme and free access to Smart Health giving employees and their immediate families access to services to support well being Employee purchase scheme which includes discounted shopping vouchers Employer funded Private Medical Insurance Employer Pension Scheme We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Excellence Awards. So? What are you waiting for? Charles Hurst is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.