At a Glance
- Tasks: Join our team as a Senior Parts Advisor, managing customer orders and ensuring smooth operations.
- Company: Charles Hurst is a leading UK motor vehicle retailer with over 150 dealerships.
- Benefits: Enjoy competitive pay, enhanced holidays, health support, and potential for a company car.
- Why this job: Be part of a friendly team, develop your skills, and celebrate success together.
- Qualifications: Previous experience in a similar role and excellent communication skills are essential.
- Other info: We promote an inclusive environment and offer training for career growth.
The predicted salary is between 24000 - 30000 £ per year.
Overview Senior Parts Advisor Nissan Newtownabbey Monday to Friday 8am to 5.00pm, Saturday 9am – 1pm on a rota (1 in 3) Competitive Salary (OTE up to £30,300 per annum) Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Nissan, ahead of a successful year we have a brand new role available and we are on the hunt for a Senior Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Nissan parts department. Working alongside a team of experienced parts advisors, you will be able to build relationships and manage our customers expectations. You will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager. Assisting the Parts department with daily duties Completing Vehicle health checks for workshop Ensuring all items are correctly located and stock control Receiving orders & ensuring returns are up to date Answering call from customers Providing excellent customer care You will have previous experience gained in a similar role. We’re looking for someone with excellent communication skills, and practical knowledge of computer systems. It is important that you are able to work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. About us Charles Hurst are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health – free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus. We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Charles Hurst is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Senior Parts Advisor employer: Lookers (charles hurst)
Contact Detail:
Lookers (charles hurst) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor
✨Tip Number 1
Familiarize yourself with Nissan's parts and services. Understanding the specific products and services offered by Nissan will help you engage more effectively during the interview process and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. Since this role emphasizes excellent customer care, think of specific examples from your past experience where you successfully managed customer expectations or resolved issues.
✨Tip Number 3
Prepare to discuss your teamwork experience. This position requires collaboration with other parts advisors, so be ready to share instances where you worked effectively as part of a team to achieve common goals.
✨Tip Number 4
Research Charles Hurst and their values. Understanding the company culture and values will allow you to align your responses during the interview, showing that you are a good fit for their team.
We think you need these skills to ace Senior Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Parts Advisor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in a similar role. Mention specific examples of how you've successfully managed customer expectations and handled parts orders efficiently.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your verbal and written communication skills. This could include experiences where you effectively resolved customer issues or collaborated with team members.
Follow Application Instructions: Make sure to follow the application process as outlined in the job posting. Complete all required fields and submit your application through the specified careers page to ensure it is considered.
How to prepare for a job interview at Lookers (charles hurst)
✨Show Your Parts Knowledge
Make sure to brush up on your knowledge of automotive parts and systems. Be prepared to discuss specific parts you've worked with and how you handled customer inquiries related to them.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication, practice articulating your thoughts clearly. Use examples from your past experiences where you successfully managed customer expectations or resolved issues.
✨Highlight Teamwork Experience
This position involves working closely with a team. Share examples of how you've collaborated with colleagues in previous roles, emphasizing your ability to work both independently and as part of a team.
✨Prepare for Administrative Questions
Expect questions about your experience with administrative tasks, such as stock control and order processing. Be ready to explain how you ensure accuracy and efficiency in these areas.